Re: Word 2007 crashes when loading a Word 97 document

Terry,

Great questions I should have thought to mention.

I have installed all Patches and updates to Office/Word and Vista/XP.
The print driver was just installed on Sunday. (Sore subject as the
"professional" who did it took nearly 3 hours to install it on my home
network and tried to charge me $360 but I refused to pay more than an
outrageous $200. It was a driver for an HP Deskjet 940. Never could get the
driver for the Sharp laser printer to work but I'm working on that as well by
myself this time.)

A similar Theatre Calendar with links on actual calendar dates works just
fine.

I'll have to look into the Open and Repair. After several unsuccesful
attempts to load it, Word did give me an option to try but all it did was
bring over the text with no formatting. That was of no use to me.
--
Bill
billangell@xxxxxxxxxxx


"Terry Farrell" wrote:

Have you patched Office and Windows up to date?
Have you got an up to date printer driver installed and set as Windows
Default?
Do other documents open correctly?
Have you tried opening using Open and Repair option?

--
Terry Farrell - MSWord MVP

"Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:86EA5347-C02B-4EBC-BDBD-D7B7536C17F5@xxxxxxxxxxxxxxxx
I have recently gotten a new Dell laptop running Vista to which I added
Microsoft Office Professional 2007.

I have a Theatre list that I have worked on for years in older versions of
MS Word and it loads every time. But when I tried numerous times to load
it
into Word 2007, word crashed and automatically restarted. We got the very
same result when trying to load it on another computer running Word 2007
under Windows XP.

The document is set to 2 columns. Eash column has a continuously running
table with 3 columns. As rows are added they spill over into the next
column
and to the next page for about 3 or 4 pages. The tables depend heavily on
internet links to convey additional information so there are hundreds of
Internet links within the table.

This seems to me to be an obvious Word 2007 bug that microsoft needs to
fix.
I am reluctant to activate my 90 day internet help to resolve something
which I believe to be Microsoft's error and problem rather than just my
failure to understand how the program is supposed to work.

I don't know how to attach the file to this posting but I would be happy
to
e-mail it to anyone who wants a crack at it because the information is all
public anyway.

Thanks,
--
Bill
billangell@xxxxxxxxxxx

.

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