Re: Word 2007 crashes when loading a Word 97 document

Have you patched Office and Windows up to date?
Have you got an up to date printer driver installed and set as Windows Default?
Do other documents open correctly?
Have you tried opening using Open and Repair option?

--
Terry Farrell - MSWord MVP

"Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:86EA5347-C02B-4EBC-BDBD-D7B7536C17F5@xxxxxxxxxxxxxxxx
I have recently gotten a new Dell laptop running Vista to which I added
Microsoft Office Professional 2007.

I have a Theatre list that I have worked on for years in older versions of
MS Word and it loads every time. But when I tried numerous times to load it
into Word 2007, word crashed and automatically restarted. We got the very
same result when trying to load it on another computer running Word 2007
under Windows XP.

The document is set to 2 columns. Eash column has a continuously running
table with 3 columns. As rows are added they spill over into the next column
and to the next page for about 3 or 4 pages. The tables depend heavily on
internet links to convey additional information so there are hundreds of
Internet links within the table.

This seems to me to be an obvious Word 2007 bug that microsoft needs to fix.
I am reluctant to activate my 90 day internet help to resolve something
which I believe to be Microsoft's error and problem rather than just my
failure to understand how the program is supposed to work.

I don't know how to attach the file to this posting but I would be happy to
e-mail it to anyone who wants a crack at it because the information is all
public anyway.

Thanks,
--
Bill
billangell@xxxxxxxxxxx

.

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