Re: Word 2007 and HP
- From: "Plotin" <plotin11@xxxxxxxxxxx>
- Date: Mon, 24 Mar 2008 19:06:12 -0400
Hi,
Welcome in the gang of the owners of HP Photosmart printers with Office
2007. We have all the same problem as yours. The only way to resolve the
problem is to uncheck the HP printer as the default one and select manualy
each time you print.
But, today, I have seen theres a new driver from HP for us. Driver 10, if
you go to the HP page to find a new driver. I dont know if they resolve the
problem with Office 2007.
Hope that help you.
GF
"Rob" <Rob@xxxxxxxxxxxxxxxxxxxxxxxxx> a écrit dans le message de news:
63F6F31C-6DE3-481A-8E97-FAC3C0A50A2F@xxxxxxxxxxxxxxxx
For months, every time I close Word, I get a dialog box informing me that
it
has "encountered an error," and suggests I send information to Microsoft
and
the box to restart Word is automatically checked for me (which is really
annoying). In parsing the error data, it seems the error is related to the
driver for my HP Photosmart C5280 printer (hpz3r5ha.dll). There is no
update
on the HP site, but I have no idea why this would cause it to close.
I am sure that everyone will say this is an HP problem, but the printer
works WITH EVERY OTHER PROGRAM I HAVE.
I have downloaded Open Office, and am using that until I can figure out a
solution. Anybody?
(Word also goes into "Office configuration mode" periodically when I start
it, but that's a whole 'nother post).
.
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