Re: Word 2003 Hour Glass Clocking issue
- From: "Terry Farrell" <terryfarrell@xxxxxxx>
- Date: Sun, 23 Mar 2008 08:58:14 -0000
Naturally, Word should be top of the list but how much CPU is it using? I would expect it to use around 30-40% when it is opening and about 20% when a small document is opening. After that, it should settle down to zero if you are not actually editing the document.
So please open it in Safe Mode whilst watching the task manager to monitor CPU usage.
Terry
"autorat" <autorat@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:B24CD4A5-03B2-441A-B050-66A0E2967212@xxxxxxxxxxxxxxxx
Sorry for the delay in responding...I was out of town. I turned off spelling
and grammar, but, it didn't make a difference. Task Managr does show
winword at the top of the list using the most CPU units. I also tried
uninstalling and reinstalling office and that did not make a difference
either. Any other thoughts? Thanks again for your help
"Terry Farrell" wrote:
Open Word and go into Options for Spelling and Grammar and disable the
Spelling and Grammar checking whilst you type options. Does this make any
difference?
If not, open the Windows Task Manager and get it to display Processes with
the order set to Highest Percentage at the top of the list.
Then open Word and a document and switch back to the Task Manager to confirm
that it is winword.exe that is loading the processor.
Terry
"autorat" <autorat@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8101E88B-81A6-41DF-A746-BD353A718137@xxxxxxxxxxxxxxxx
> Thanks for sticking with me on this issue. Word started without any
> problems. I opened a file and it started the arrow/hour glass flashing
> scenario and you can hear the laptop fan kick up in speed as if the
> processor
> is being asked to run in heavy use mode.
>
> "Terry Farrell" wrote:
>
>> Try testing in Safe Mode as this will point to where the problem may >> be:
>> from Start, Run (Winkey+R), type in
>>
>> winword /a
>>
>> and press enter. How does Word perform in Safe Mode?
>>
>> Terry
>>
>> "autorat" <autorat@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:2BE611F5-13D9-403C-AE5E-9A29C5D00A59@xxxxxxxxxxxxxxxx
>> > Terry, Thank you for the note. I'm using McAfee and did not see
>> > disable
>> > the
>> > office plug-in as an option in that program. Any other ideas?
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Most often it is Norton Anti Virus. If that's what you are using, >> >> open
>> >> NAV
>> >> and under advanced options you need to disable the Office Plug-in.
>> >>
>> >> -- >> >> Terry Farrell - MSWord MVP
>> >>
>> >> "autorat" <autorat@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:E23FAE4A-693E-45EE-8085-69A2581D05C8@xxxxxxxxxxxxxxxx
>> >> > When I open files in Word I get a hour glass that won't go away. >> >> > It
>> >> > just
>> >> > keeps flashing on the screen. I can type "sort of - it is very
>> >> > slow"
>> >> > and
>> >> > I
>> >> > can close the program. Any thoughts on what could be running in >> >> > the
>> >> > background within word?
>> >>
>>
.
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