Re: Working without a Word work file - Word 2003 / Outlook 2003

Just a quick update on 'power user' rights - provided my user with these
elevated rights locally earlier today but they messaged me back a few hours
later to say they had managed to break the machine again :( - I'll see if I
can capture the failure whilst we are waiting on MS Premier Support to supply
a solution. Cheers

"tehtechie" wrote:

I think I have stumbled across the solution - I have yet to completely
confirm with most people in my office due to the fact some are off on
Fridays...

All of the potential solutions that I've come across for this "word
working without a work file" issue all point to checking your "temp"
files location, to ensure you have rights. I know we've tried giving
full access to the users temp folders to no avail.

Well, after using process monitor on my own machine to see where word
was storing temp files, I discovered that it not only stores them in
your current "temp" or "tmp" variable, but ALSO in wherever your
"Temporary Internet Files" variable is, inside a subfolder called
"Content.Word".

So, after checking random registries of the users impacted, I was
consistently finding their cache pointing to "%systemroot%\Temporary
Internet Files". This explains why elevated privileges would
alleviate the problem.

This has yet to be tested, but if you have a few clients you can
remove Power User, and just move their temporary internet files
location to "c:\documents and settings\username\Local Settings
\Temporary Internet Files". That should be done within the IE ->
Tools ->Internet Options dialog.

If this doesn't work, then I invite you to to run process monitor on a
client machine currently experiencing the issue, in case there's
something else permission related that I missed... this will definitely
point it out.


On Mar 14, 8:25 am, tehtechie <tehtec...@xxxxxxxxx> wrote:
I agree withyouabout not giving power users to restricted users. We
don't want to do this either, but as a workaround, it has been
absolutely necessary. Some of the users impacted simply cannot gowithoutdoing their daily work, like in finance, human resources
etc...

One of my co-workers is in the process ofworkingwith Microsoft
Premier Support. No matter where we find the solution, I'll be sure
that if premier support tells us, I'll post it here.

On Mar 14, 8:14 am, field.n...@xxxxxxxxx wrote:

We have encountered this issue in some labs that are runningWord
2003(sp3) on XP(sp2) in a Server 2003 AD domain. We have drastically
restricted the users' rights to these computers. These users are not
in a position to be assigned rights as "power users". They can useWordnormally for a while, then a dialog displays informing the user,
"Wordcould not create the work file. Check the temp environment
variable." The user is able to continueworkingbut shortly
thereafter receives the, "workingwithoutaWordwork file..." error.
I'm guessing I just have the restrictions too tight, but I need to
know exactly what to change, because, as I mentioned, these users
cannot be given more permissions.

Noel Vincent Field


.

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