Re: Working without a Word work file - Word 2003 / Outlook 2003

Thanks Terry
One thing I have noticed this evening is that the server is running low on
virtual memory and suffering high CPU - more memory on order which will keep
me and the server happier but as for the problem I'm not sure....
Cheers
Paul

"Terry Farrell" wrote:

This seems crazy from a new rebuild: I'll cogitate this over night and see
if I can think of what to try next.

Terry

"scoobydoo" <scoobydoo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:87ECB686-D53E-4D2B-91F0-453E2CABE013@xxxxxxxxxxxxxxxx
Hi Terry
Deleted the DataKey on the machines and the problem continued. Rebuilt the
machines totally this weekend and delivered them back this morning,
re-join
them to the domain only to have them go wrong again with the same thing -
message from end user:

Red circle X Microsoft Office Word
You are working without a work file and
memory is
Nearly full. Save your work

I then went to send this email to you and outlook said

"Microsoft Word is set to be your email editor, however, word is
unavailable, not installed or is not the same version as outlook. the
outlook email editor will be used instead"

I'm now looking server side but can't see what would cause this sort of
problem - I'm begining to think that maybay some recent MS Updates are to
blame as there weren't any problems for the last couple of years then we
applied the updates from the end of January and things started to fail.
The
rebuild machines were totally upto date with all patches applied. Cheers
Paul


"Terry Farrell" wrote:

There certainly used to be an eraser2000.exe that cleaned out all the
last
vestiges of an Office 2000 uninstall, but I am not sure I have seen one
for
Office 2003.

Sometimes starting with the /a switch is sufficient to sort out the
DataKey,
but more often than not it is necessary to delete it (Word creates a new
one
as soon as it is restarted).

Terry

"scoobydoo" <scoobydoo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EA352E57-9072-4DDE-A562-DD595F1C807B@xxxxxxxxxxxxxxxx
Hi Terry

No but I thought doing remove and reinstall would have dealt with any
problems in that direction - to be honest I have not had the time to
try
in
safe mode - so I will delete the key and see how they get on - thanks.
In
old
Office (97) versions there used to be registry cleaners - is there such
a
thing for Office 2003 - I have not found anything yet.

"Terry Farrell" wrote:

The point is that you set the default document path when you deploy
Office
and not do a bog standard install and use redirect to correct the
oversight.

Meanwhile, have you deleted the Word DataKey in the registry?
Does this happen regardless of which user is logged on to the
workstations
(even an Admin)?
Does it happen if you start Word in Safe Mode (using the /a switch)?

Terry

"scoobydoo" <scoobydoo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:10043845-C1BD-4CB0-8581-8B194401C4C3@xxxxxxxxxxxxxxxx

Hmm Terry I totally disagree – with your analogy and understanding
of
setting folder paths within the application rather than using
redirect
would
make you a very busy person in at my last site. With some 36,000+
desktops
across 113 sites configured to redirect the ‘My Documents’ folder
via
group
policy and with the application following as I mentioned earlier
being
the
norm and indeed the only way of doing it –

A quick google search produced a technet document from 2003 =>
http://technet2.microsoft.com/windowsserver/en/library/2b24872a-05ca-41be-9887-33acc87a20561033.mspx?mfr=true

If you (or anyone else) have any ideas as to why the problem is
occurring
on
the two machines I would be interested to hear – as it is I expect I
am
heading towards a rebuild very shortly.

Regards




.

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