Re: Word 2003 Crash on Open

Why don't people read and follow the FAQ.

Firstly, where does it say it is only for Word 2000? It is general for ALL versions. Secondly, uninstalling/reinstalling rarely ever fixes Word problems so why did you waste time doing that instead of following the FAQ guidance?

Thirdly, what happens when you start in Safe Mode - THE MOST IMPORTANT TEST OF ALL?

Terry


"alan" <alan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5E8BE88B-040E-4799-9405-CC4898E94902@xxxxxxxxxxxxxxxx
Thanks Terry, none of known problems on the link seem applicable........

Not running Office 2000
Not running Norton
Been running ok with SP3 for months
Uninstall Word only and reinstall, problem still exists
Uninstall Office and reinstall, problem disappears
Install updates (SP3 & 12th Feb) and problem reoccurs

Any ideas?

Thanks

"Terry Farrell" wrote:

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Terry Farrell - MSWord MVP

"alan" <alan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B240D4B0-CA46-4E66-9329-178D4AC1681B@xxxxxxxxxxxxxxxx
> Office 2003 / Vista Home premium
> Word crashes on open with following error message.......
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: WINWORD.EXE
> Application Version: 11.0.8169.0
> Application Timestamp: 465f2a40
> Fault Module Name: WINWORD.EXE
> Fault Module Version: 11.0.8169.0
> Fault Module Timestamp: 465f2a40
> Exception Code: c0000005
> Exception Offset: 008dd0ac
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
>
> Can open in safe mode. Appears to have started since office / word > updates
> of 12/02/08! All other applications in Office appear to be ok?


.

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