Re: Word 2007 'scanning for virus' never ends; Word will not start

Did you see my reply in this thread? Old add-ins can cause the behavior you
see as well.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Mike S." <Mike S.@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4B43292A-4500-474F-A43F-906FD937C382@xxxxxxxxxxxxxxxx
Hello Terry --

I have the identical problem as described above. I use ZoneAlarm, so the
recommendations do not quite work for me. I have spent about 4 hours
trying
to fix the problem and have given up. As far as I'm concerned, Office 2007
is
a deeply flawed product. In Microsoft's goal to improve safety, they have
released a product that will not operate in a friendly manner (or even
load
for that matter). It is bad enough just getting accustomed to Vista, but
this
is simply insane. How in the world did this product ever pass your
reliability testing before release? I am now using OpenOffice in place of
the
MS Office suite. No problems so far. Files open very quickly. I will
periodically check to see if Microsoft releases a fix (note: SP1 does not
help). This is very sad state of affairs.

"Terry Farrell" wrote:

Just because you 'turned it off' doesn't mean that any Office plug-in
that
it employs has been disabled. Notepad performance is irrelevant because
it
is not part of Office, so Office plug-in will not affect it. Also Notepad
is
PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would
be
useless.

As I advised, ask the AV support: that's their purpose in life.

Terry

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B049D209-AD60-4FCC-88FB-7325F0523AD4@xxxxxxxxxxxxxxxx
I turned off the antivirus, and yet when I load, I am STILL GETTING the
running virus scan... message in the bottom window. I can open files
in
notepad with no issues or slowdown.

I tried to open a simple TEXT file using word, and still get the
"Running
virus scan..."

I have checked taskmanager, and the avast software is NOT running.
Are there any other checks/way to debug this?? How can I tell what is
causing this -- where is the list of add-ons to word 2007? I can try
to
disable them, but running from the cmd.exe, winword.exe /safe and
winword.exe
/a both have the same issue. I thought /safe would prevent any of this
from
running (including the antivirus).

This seems to have just recently started -- about the last 3 weeks or
so.

"Terry Farrell" wrote:

It is an Anti Virus problem. Word does not have any AV. Have you tried
support for your AV?

--
Terry Farrell - MS Word MVP

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C0894642-8E6D-4156-AF1E-6AFF1E92E9FF@xxxxxxxxxxxxxxxx
I have the same issue, but I started winword.exe /a, I am STILL
geting
the
"running virus scan..." message at the bottom.

I use avast antivirus, but have all of the providers "paused".

What is causing this? My install used to work fine, now for the
past
2-3
weeks, I am getting this issue (I have similar problems with Outlook
starting
up -- VERY long startup time). I have Vista Home Premium.

"Beth Melton" wrote:

Since the issue no longer occurs when you start Word using the /a
switch
then the likely culprit is an old third-party add-in. Check your
Startup
folders (or use Windows Search) for files with a *.wll extension.
This
older
type of add-in is known to cause the "scanning for viruses" message
to
display since Word is using the same hooks third party virus
scanners
use
(such as Norton) to scan for macros.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"yood" <yood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:24BF226D-EE99-483B-91C1-CB1AD141D7CF@xxxxxxxxxxxxxxxx
Hi. We have Vista and Office 2007. I loaded MS Visual Studio 2003
on
the
system. Beforehand, I read the Microsoft page regarding Visual
Studio
2003
and Vista:

http://msdn2.microsoft.com/en-us/vs2005/bb188244.aspx

Nothing seemed extreme, so I proceeded to install it and it
worked
well.

However, now when I open a Word document, Word displays 'scanning
for
viruses' at the bottom of the screen and never stops scanning. It
never
allows me into Word. I uninstalled the MS Visual Studio 2003,
uninstalled
Office 2007, re-installed Office 2007 but the problem persists.

I changed the Winword.exe registry keys to start Word with the
'/a'
flag.
While it no longer enters the virus scan it also disables all
other
add-ins
and is not suitable.

Is there any help for me? I just want to run Word normally...







.

Relevant Pages

  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... How can you blame MS for a third party writing crap? ... If you want to read all about crap third party AV add-ins and how they don't uninstall correctly, go to www.pchell.com where they also tell you how to remove them properly. ... Notepad performance is irrelevant because it ... PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would be ...
    (microsoft.public.word.application.errors)
  • Re: "Running Virus Scan..." question: McAfee the problem?
    ... Both of the add-ins are very useful to my ... It's not actually scanning for viruses, they are using the virus scanning ... If the EndNote add-in is found, move it out of the folder to prevent it ...
    (microsoft.public.word.docmanagement)
  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... Here is the list from Word for add-ins -- doesn't look like there is ... PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would be ... and the avast software is NOT running. ... While it no longer enters the virus scan it also disables all other ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... Perhaps there are other keys I missed from my earlier uninstall. ... OpenOffice which does not have the problem and opens my files just fine. ... Microsoft Office MVP ... PLAIN TEXT and cannot be embedded by a virus, ...
    (microsoft.public.word.application.errors)
  • Re: Word 2003 launches VERY slow
    ... add-ins are DLLs and are a little more difficult to find. ... Microsoft Office MVP ... MVP FAQ site: http://mvps.org/ ... Using the Start>Run with Winword /a allows Word2003 to launch ...
    (microsoft.public.office.misc)