Re: Word 2007 'scanning for virus' never ends; Word will not start

Hello Terry --

I have the identical problem as described above. I use ZoneAlarm, so the
recommendations do not quite work for me. I have spent about 4 hours trying
to fix the problem and have given up. As far as I'm concerned, Office 2007 is
a deeply flawed product. In Microsoft's goal to improve safety, they have
released a product that will not operate in a friendly manner (or even load
for that matter). It is bad enough just getting accustomed to Vista, but this
is simply insane. How in the world did this product ever pass your
reliability testing before release? I am now using OpenOffice in place of the
MS Office suite. No problems so far. Files open very quickly. I will
periodically check to see if Microsoft releases a fix (note: SP1 does not
help). This is very sad state of affairs.

"Terry Farrell" wrote:

Just because you 'turned it off' doesn't mean that any Office plug-in that
it employs has been disabled. Notepad performance is irrelevant because it
is not part of Office, so Office plug-in will not affect it. Also Notepad is
PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would be
useless.

As I advised, ask the AV support: that's their purpose in life.

Terry

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B049D209-AD60-4FCC-88FB-7325F0523AD4@xxxxxxxxxxxxxxxx
I turned off the antivirus, and yet when I load, I am STILL GETTING the
running virus scan... message in the bottom window. I can open files in
notepad with no issues or slowdown.

I tried to open a simple TEXT file using word, and still get the "Running
virus scan..."

I have checked taskmanager, and the avast software is NOT running.
Are there any other checks/way to debug this?? How can I tell what is
causing this -- where is the list of add-ons to word 2007? I can try to
disable them, but running from the cmd.exe, winword.exe /safe and
winword.exe
/a both have the same issue. I thought /safe would prevent any of this
from
running (including the antivirus).

This seems to have just recently started -- about the last 3 weeks or so.

"Terry Farrell" wrote:

It is an Anti Virus problem. Word does not have any AV. Have you tried
support for your AV?

--
Terry Farrell - MS Word MVP

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C0894642-8E6D-4156-AF1E-6AFF1E92E9FF@xxxxxxxxxxxxxxxx
I have the same issue, but I started winword.exe /a, I am STILL geting
the
"running virus scan..." message at the bottom.

I use avast antivirus, but have all of the providers "paused".

What is causing this? My install used to work fine, now for the past
2-3
weeks, I am getting this issue (I have similar problems with Outlook
starting
up -- VERY long startup time). I have Vista Home Premium.

"Beth Melton" wrote:

Since the issue no longer occurs when you start Word using the /a
switch
then the likely culprit is an old third-party add-in. Check your
Startup
folders (or use Windows Search) for files with a *.wll extension. This
older
type of add-in is known to cause the "scanning for viruses" message to
display since Word is using the same hooks third party virus scanners
use
(such as Norton) to scan for macros.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"yood" <yood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:24BF226D-EE99-483B-91C1-CB1AD141D7CF@xxxxxxxxxxxxxxxx
Hi. We have Vista and Office 2007. I loaded MS Visual Studio 2003 on
the
system. Beforehand, I read the Microsoft page regarding Visual
Studio
2003
and Vista:

http://msdn2.microsoft.com/en-us/vs2005/bb188244.aspx

Nothing seemed extreme, so I proceeded to install it and it worked
well.

However, now when I open a Word document, Word displays 'scanning
for
viruses' at the bottom of the screen and never stops scanning. It
never
allows me into Word. I uninstalled the MS Visual Studio 2003,
uninstalled
Office 2007, re-installed Office 2007 but the problem persists.

I changed the Winword.exe registry keys to start Word with the '/a'
flag.
While it no longer enters the virus scan it also disables all other
add-ins
and is not suitable.

Is there any help for me? I just want to run Word normally...





.

Relevant Pages

  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... Terry Farrell - MS Word MVP ... then the likely culprit is an old third-party add-in. ... type of add-in is known to cause the "scanning for viruses" message to ... display since Word is using the same hooks third party virus scanners use ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... then the likely culprit is an old third-party add-in. ... type of add-in is known to cause the "scanning for viruses" message to ... display since Word is using the same hooks third party virus scanners use ... viruses' at the bottom of the screen and never stops scanning. ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... Notepad performance is irrelevant because it is not part of Office, so Office plug-in will not affect it. ... Also Notepad is PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would be useless. ... >>> While it no longer enters the virus scan it also disables all other ...
    (microsoft.public.word.application.errors)
  • Re: notepad deleted
    ... >> bogus version of notepad.exe. ... >> If all Norton did was delete the bogus version in the system32 folder, ... >> system 32 folder and see if notepad now works... ... >>> nortons deleted my notepad because it had a virus that it said it ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... Microsoft Office MVP ... Notepad performance is irrelevant because it ... PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would be ... >>>>> While it no longer enters the virus scan it also disables all ...
    (microsoft.public.word.application.errors)
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