Re: Word 2007 buggy and crashes.

Almost certainly you have either an incompatible or corrupt printer driver or an incompatible legacy add-in. See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm for help diagnosing your problem.

terry

"Laurence" <Laurence@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:BC52CFCB-FD54-45AE-907A-23B28854AC70@xxxxxxxxxxxxxxxx
Thanks. Found it and deleted it. No improvement.

Summary:
Running in safe mode (/a) Word is fully functional.
Running Word normally after deleting Normal.dotm does not improve anything.

Now what ?

"Terry Farrell" wrote:

And it is normally in Users/UserName/AppData/Roaming/Microsoft/Templates

Terry

"Suzanne S. Barnhill" <sbarnhill@xxxxxxxx> wrote in message
news:%23fI0DbvWIHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
> Well, if it's Word 2007, you need to be looking for Normal.dotm.
>
> -- > Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
>
> "Laurence" <Laurence@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:2C15932A-87E2-4C89-81AE-CF236598E3CA@xxxxxxxxxxxxxxxx
>> Suzanne,
>>
>> Please see my posts above. I am unable to find normal.dot.
>> OS is Vista Ultimate 64bit.
>>
>> Also, how does one upload an image to this discussion group?
>>
>> Thanks,
>> Laurence
>>
>>
>> "Suzanne S. Barnhill" wrote:
>>
>>> What you're doing is the same thing that is accomplished by renaming
>>> Normal.dot: you force Word to create a new, factory default copy.
>>>
>>> -- >>> Suzanne S. Barnhill
>>> Microsoft MVP (Word)
>>> Words into Type
>>> Fairhope, Alabama USA
>>>
>>> "kjames" <kjames@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>>> news:6EFC8E2C-B536-406B-AE71-D81C5218457E@xxxxxxxxxxxxxxxx
>>> >I found that same problem in both Word 2003 and 2007, the solution >>> >for
>>> >me
>>> >was
>>> > to copy the normal.dot to a different location like C:\TMP.
>>> >
>>> > "Laurence" wrote:
>>> >
>>> >> I don't see the link to the zap the registry key article.
>>> >> Please post it. Thanks
>>> >>
>>> >> "Terry Farrell" wrote:
>>> >>
>>> >> > Possibly you may have an incompatible add-in or a registry >>> >> > problem.
>>> >> > See
>>> >> > this
>>> >> > article describing how to ID add-ns
>>> >> > http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
>>> >> > and
>>> >> > this
>>> >> > article describing how to zap the registry key
>>> >> > "Laurence" <Laurence@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>>> >> > news:3F3752AA-6A8C-4D11-B27A-3959AB73DC5A@xxxxxxxxxxxxxxxx
>>> >> > > New Dell machine running Vista Ultimate 64bit.
>>> >> > > Office Enterprise 2007.
>>> >> > > All updates done.
>>> >> > >
>>> >> > > Unable to select text in any Word 2007 document.
>>> >> > > Word 2007 also crashes when closing it.
>>> >> > >
>>> >> > > Neither of these problems occur in other components of Office
>>> >> > > Enterprise
>>> >> > > 2007. For example in Outlook text can be selected/copy/paste >>> >> > > and
>>> >> > > other
>>> >> > > mouse
>>> >> > > functions work.
>>> >> > >
>>> >> > > I have tried every MS resource. Also run Office Diagnostics >>> >> > > which
>>> >> > > finds no
>>> >> > > problems. Have also run Repair from Office 2007 CD.
>>> >> > >
>>> >> > > No solution so far.
>>> >> > >
>>> >> > > Thousands of dollars in new hardware and software and one >>> >> > > can't
>>> >> > > select
>>> >> > > text
>>> >> > > in Word 2007 or use the mouse to scroll through text in Word
>>> >> > > 2007.
>>> >> > >
>>> >> > > Also tried using a different mouse. Same problems occur in >>> >> > > only
>>> >> > > Word
>>> >> > > 2007.
>>> >> > >
>>> >> > > Days of hours of lost time.
>>> >> > >
>>> >> > > Any assistence welcome.
>>> >> > >
>>> >> > > Thanks,
>>> >> > > Laurence
>>> >> > >
>>> >> > > PS. Absolutely shocking that MS has high tech support fees for
>>> >> > > getting a
>>> >> > > new
>>> >> > > and expensive product to work.
>>> >> >
>>>
>>>
>>>
>>
>
>


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