Re: Word 2007 buggy and crashes.

And it is normally in Users/UserName/AppData/Roaming/Microsoft/Templates

Terry

"Suzanne S. Barnhill" <sbarnhill@xxxxxxxx> wrote in message news:%23fI0DbvWIHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
Well, if it's Word 2007, you need to be looking for Normal.dotm.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Laurence" <Laurence@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:2C15932A-87E2-4C89-81AE-CF236598E3CA@xxxxxxxxxxxxxxxx
Suzanne,

Please see my posts above. I am unable to find normal.dot.
OS is Vista Ultimate 64bit.

Also, how does one upload an image to this discussion group?

Thanks,
Laurence


"Suzanne S. Barnhill" wrote:

What you're doing is the same thing that is accomplished by renaming
Normal.dot: you force Word to create a new, factory default copy.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"kjames" <kjames@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6EFC8E2C-B536-406B-AE71-D81C5218457E@xxxxxxxxxxxxxxxx
>I found that same problem in both Word 2003 and 2007, the solution for >me
>was
> to copy the normal.dot to a different location like C:\TMP.
>
> "Laurence" wrote:
>
>> I don't see the link to the zap the registry key article.
>> Please post it. Thanks
>>
>> "Terry Farrell" wrote:
>>
>> > Possibly you may have an incompatible add-in or a registry problem. >> > See
>> > this
>> > article describing how to ID add-ns
>> > http://office.microsoft.com/en-us/assistance/HA011514521033.aspx >> > and
>> > this
>> > article describing how to zap the registry key
>> > "Laurence" <Laurence@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> > news:3F3752AA-6A8C-4D11-B27A-3959AB73DC5A@xxxxxxxxxxxxxxxx
>> > > New Dell machine running Vista Ultimate 64bit.
>> > > Office Enterprise 2007.
>> > > All updates done.
>> > >
>> > > Unable to select text in any Word 2007 document.
>> > > Word 2007 also crashes when closing it.
>> > >
>> > > Neither of these problems occur in other components of Office
>> > > Enterprise
>> > > 2007. For example in Outlook text can be selected/copy/paste and
>> > > other
>> > > mouse
>> > > functions work.
>> > >
>> > > I have tried every MS resource. Also run Office Diagnostics which
>> > > finds no
>> > > problems. Have also run Repair from Office 2007 CD.
>> > >
>> > > No solution so far.
>> > >
>> > > Thousands of dollars in new hardware and software and one can't
>> > > select
>> > > text
>> > > in Word 2007 or use the mouse to scroll through text in Word >> > > 2007.
>> > >
>> > > Also tried using a different mouse. Same problems occur in only >> > > Word
>> > > 2007.
>> > >
>> > > Days of hours of lost time.
>> > >
>> > > Any assistence welcome.
>> > >
>> > > Thanks,
>> > > Laurence
>> > >
>> > > PS. Absolutely shocking that MS has high tech support fees for
>> > > getting a
>> > > new
>> > > and expensive product to work.
>> >







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