Re: Word 2007 buggy and crashes.

I found that same problem in both Word 2003 and 2007, the solution for me was
to copy the normal.dot to a different location like C:\TMP.

"Laurence" wrote:

I don't see the link to the zap the registry key article.
Please post it. Thanks

"Terry Farrell" wrote:

Possibly you may have an incompatible add-in or a registry problem. See this
article describing how to ID add-ns
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx and this
article describing how to zap the registry key
"Laurence" <Laurence@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3F3752AA-6A8C-4D11-B27A-3959AB73DC5A@xxxxxxxxxxxxxxxx
New Dell machine running Vista Ultimate 64bit.
Office Enterprise 2007.
All updates done.

Unable to select text in any Word 2007 document.
Word 2007 also crashes when closing it.

Neither of these problems occur in other components of Office Enterprise
2007. For example in Outlook text can be selected/copy/paste and other
mouse
functions work.

I have tried every MS resource. Also run Office Diagnostics which finds no
problems. Have also run Repair from Office 2007 CD.

No solution so far.

Thousands of dollars in new hardware and software and one can't select
text
in Word 2007 or use the mouse to scroll through text in Word 2007.

Also tried using a different mouse. Same problems occur in only Word 2007.

Days of hours of lost time.

Any assistence welcome.

Thanks,
Laurence

PS. Absolutely shocking that MS has high tech support fees for getting a
new
and expensive product to work.

.

Relevant Pages

  • Re: Word 2007 buggy and crashes.
    ... Microsoft MVP (Word) ... article describing how to zap the registry key ... Office Enterprise 2007. ... functions work. ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 buggy and crashes.
    ... Possibly you may have an incompatible add-in or a registry problem. ... See this article describing how to ID add-ns http://office.microsoft.com/en-us/assistance/HA011514521033.aspx and this article describing how to zap the registry key ... Neither of these problems occur in other components of Office Enterprise ... functions work. ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 buggy and crashes.
    ... the registry zap as well as providing other possible causes of your problem. ... article describing how to zap the registry key ... Office Enterprise 2007. ... functions work. ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 buggy and crashes.
    ... See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which covers the registry zap as well as providing other possible causes of your problem. ... article describing how to zap the registry key ... > Office Enterprise 2007. ... > functions work. ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 buggy and crashes.
    ... article describing how to zap the registry key ... All updates done. ... Neither of these problems occur in other components of Office Enterprise ...
    (microsoft.public.word.application.errors)
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