Re: Word 2007 'scanning for virus' never ends; Word will not start

Just because you 'turned it off' doesn't mean that any Office plug-in that it employs has been disabled. Notepad performance is irrelevant because it is not part of Office, so Office plug-in will not affect it. Also Notepad is PLAIN TEXT and cannot be embedded by a virus, so a Notepad plug-in would be useless.

As I advised, ask the AV support: that's their purpose in life.

Terry

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:B049D209-AD60-4FCC-88FB-7325F0523AD4@xxxxxxxxxxxxxxxx
I turned off the antivirus, and yet when I load, I am STILL GETTING the
running virus scan... message in the bottom window. I can open files in
notepad with no issues or slowdown.

I tried to open a simple TEXT file using word, and still get the "Running
virus scan..."

I have checked taskmanager, and the avast software is NOT running.
Are there any other checks/way to debug this?? How can I tell what is
causing this -- where is the list of add-ons to word 2007? I can try to
disable them, but running from the cmd.exe, winword.exe /safe and winword.exe
/a both have the same issue. I thought /safe would prevent any of this from
running (including the antivirus).

This seems to have just recently started -- about the last 3 weeks or so.

"Terry Farrell" wrote:

It is an Anti Virus problem. Word does not have any AV. Have you tried
support for your AV?

--
Terry Farrell - MS Word MVP

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C0894642-8E6D-4156-AF1E-6AFF1E92E9FF@xxxxxxxxxxxxxxxx
>I have the same issue, but I started winword.exe /a, I am STILL geting >the
> "running virus scan..." message at the bottom.
>
> I use avast antivirus, but have all of the providers "paused".
>
> What is causing this? My install used to work fine, now for the past > 2-3
> weeks, I am getting this issue (I have similar problems with Outlook
> starting
> up -- VERY long startup time). I have Vista Home Premium.
>
> "Beth Melton" wrote:
>
>> Since the issue no longer occurs when you start Word using the /a >> switch
>> then the likely culprit is an old third-party add-in. Check your >> Startup
>> folders (or use Windows Search) for files with a *.wll extension. This
>> older
>> type of add-in is known to cause the "scanning for viruses" message to
>> display since Word is using the same hooks third party virus scanners >> use
>> (such as Norton) to scan for macros.
>>
>> Please post all follow-up questions to the newsgroup. Requests for
>> assistance by email cannot be acknowledged.
>>
>> ~~~~~~~~~~~~~~~
>> Beth Melton
>> Microsoft Office MVP
>>
>> Coauthor of Word 2007 Inside Out:
>> http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
>>
>> Word FAQ: http://mvps.org/word
>> TechTrax eZine: http://mousetrax.com/techtrax/
>> MVP FAQ site: http://mvps.org/
>>
>> "yood" <yood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:24BF226D-EE99-483B-91C1-CB1AD141D7CF@xxxxxxxxxxxxxxxx
>> > Hi. We have Vista and Office 2007. I loaded MS Visual Studio 2003 on
>> > the
>> > system. Beforehand, I read the Microsoft page regarding Visual >> > Studio
>> > 2003
>> > and Vista:
>> >
>> > http://msdn2.microsoft.com/en-us/vs2005/bb188244.aspx
>> >
>> > Nothing seemed extreme, so I proceeded to install it and it worked
>> > well.
>> >
>> > However, now when I open a Word document, Word displays 'scanning >> > for
>> > viruses' at the bottom of the screen and never stops scanning. It >> > never
>> > allows me into Word. I uninstalled the MS Visual Studio 2003,
>> > uninstalled
>> > Office 2007, re-installed Office 2007 but the problem persists.
>> >
>> > I changed the Winword.exe registry keys to start Word with the '/a'
>> > flag.
>> > While it no longer enters the virus scan it also disables all other
>> > add-ins
>> > and is not suitable.
>> >
>> > Is there any help for me? I just want to run Word normally...
>>
>>
>>


.

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