Re: Word 2007 'scanning for virus' never ends; Word will not start

I turned off the antivirus, and yet when I load, I am STILL GETTING the
running virus scan... message in the bottom window. I can open files in
notepad with no issues or slowdown.

I tried to open a simple TEXT file using word, and still get the "Running
virus scan..."

I have checked taskmanager, and the avast software is NOT running.
Are there any other checks/way to debug this?? How can I tell what is
causing this -- where is the list of add-ons to word 2007? I can try to
disable them, but running from the cmd.exe, winword.exe /safe and winword.exe
/a both have the same issue. I thought /safe would prevent any of this from
running (including the antivirus).

This seems to have just recently started -- about the last 3 weeks or so.

"Terry Farrell" wrote:

It is an Anti Virus problem. Word does not have any AV. Have you tried
support for your AV?

--
Terry Farrell - MS Word MVP

"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C0894642-8E6D-4156-AF1E-6AFF1E92E9FF@xxxxxxxxxxxxxxxx
I have the same issue, but I started winword.exe /a, I am STILL geting the
"running virus scan..." message at the bottom.

I use avast antivirus, but have all of the providers "paused".

What is causing this? My install used to work fine, now for the past 2-3
weeks, I am getting this issue (I have similar problems with Outlook
starting
up -- VERY long startup time). I have Vista Home Premium.

"Beth Melton" wrote:

Since the issue no longer occurs when you start Word using the /a switch
then the likely culprit is an old third-party add-in. Check your Startup
folders (or use Windows Search) for files with a *.wll extension. This
older
type of add-in is known to cause the "scanning for viruses" message to
display since Word is using the same hooks third party virus scanners use
(such as Norton) to scan for macros.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"yood" <yood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:24BF226D-EE99-483B-91C1-CB1AD141D7CF@xxxxxxxxxxxxxxxx
Hi. We have Vista and Office 2007. I loaded MS Visual Studio 2003 on
the
system. Beforehand, I read the Microsoft page regarding Visual Studio
2003
and Vista:

http://msdn2.microsoft.com/en-us/vs2005/bb188244.aspx

Nothing seemed extreme, so I proceeded to install it and it worked
well.

However, now when I open a Word document, Word displays 'scanning for
viruses' at the bottom of the screen and never stops scanning. It never
allows me into Word. I uninstalled the MS Visual Studio 2003,
uninstalled
Office 2007, re-installed Office 2007 but the problem persists.

I changed the Winword.exe registry keys to start Word with the '/a'
flag.
While it no longer enters the virus scan it also disables all other
add-ins
and is not suitable.

Is there any help for me? I just want to run Word normally...




.

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