Re: Word 2007 'scanning for virus' never ends; Word will not start
- From: "Terry Farrell" <mvpng@xxxxxxxxxxxxx>
- Date: Fri, 18 Jan 2008 11:56:56 -0000
It is an Anti Virus problem. Word does not have any AV. Have you tried support for your AV?
--
Terry Farrell - MS Word MVP
"st" <st@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C0894642-8E6D-4156-AF1E-6AFF1E92E9FF@xxxxxxxxxxxxxxxx
I have the same issue, but I started winword.exe /a, I am STILL geting the
"running virus scan..." message at the bottom.
I use avast antivirus, but have all of the providers "paused".
What is causing this? My install used to work fine, now for the past 2-3
weeks, I am getting this issue (I have similar problems with Outlook starting
up -- VERY long startup time). I have Vista Home Premium.
"Beth Melton" wrote:
Since the issue no longer occurs when you start Word using the /a switch
then the likely culprit is an old third-party add-in. Check your Startup
folders (or use Windows Search) for files with a *.wll extension. This older
type of add-in is known to cause the "scanning for viruses" message to
display since Word is using the same hooks third party virus scanners use
(such as Norton) to scan for macros.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"yood" <yood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:24BF226D-EE99-483B-91C1-CB1AD141D7CF@xxxxxxxxxxxxxxxx
> Hi. We have Vista and Office 2007. I loaded MS Visual Studio 2003 on > the
> system. Beforehand, I read the Microsoft page regarding Visual Studio > 2003
> and Vista:
>
> http://msdn2.microsoft.com/en-us/vs2005/bb188244.aspx
>
> Nothing seemed extreme, so I proceeded to install it and it worked > well.
>
> However, now when I open a Word document, Word displays 'scanning for
> viruses' at the bottom of the screen and never stops scanning. It never
> allows me into Word. I uninstalled the MS Visual Studio 2003, > uninstalled
> Office 2007, re-installed Office 2007 but the problem persists.
>
> I changed the Winword.exe registry keys to start Word with the '/a' > flag.
> While it no longer enters the virus scan it also disables all other
> add-ins
> and is not suitable.
>
> Is there any help for me? I just want to run Word normally...
.
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