Re: Word 2007 'scanning for virus' never ends; Word will not start

I have the same issue, but I started winword.exe /a, I am STILL geting the
"running virus scan..." message at the bottom.

I use avast antivirus, but have all of the providers "paused".

What is causing this? My install used to work fine, now for the past 2-3
weeks, I am getting this issue (I have similar problems with Outlook starting
up -- VERY long startup time). I have Vista Home Premium.

"Beth Melton" wrote:

Since the issue no longer occurs when you start Word using the /a switch
then the likely culprit is an old third-party add-in. Check your Startup
folders (or use Windows Search) for files with a *.wll extension. This older
type of add-in is known to cause the "scanning for viruses" message to
display since Word is using the same hooks third party virus scanners use
(such as Norton) to scan for macros.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"yood" <yood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:24BF226D-EE99-483B-91C1-CB1AD141D7CF@xxxxxxxxxxxxxxxx
Hi. We have Vista and Office 2007. I loaded MS Visual Studio 2003 on the
system. Beforehand, I read the Microsoft page regarding Visual Studio 2003
and Vista:

http://msdn2.microsoft.com/en-us/vs2005/bb188244.aspx

Nothing seemed extreme, so I proceeded to install it and it worked well.

However, now when I open a Word document, Word displays 'scanning for
viruses' at the bottom of the screen and never stops scanning. It never
allows me into Word. I uninstalled the MS Visual Studio 2003, uninstalled
Office 2007, re-installed Office 2007 but the problem persists.

I changed the Winword.exe registry keys to start Word with the '/a' flag.
While it no longer enters the virus scan it also disables all other
add-ins
and is not suitable.

Is there any help for me? I just want to run Word normally...



.

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