RE: Crash Upon Closing Word 2007

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Same here
--
Henri Koppen
www.arcencus.nl
~~~
No place like 127.0.0.1


"ch3f" wrote:

Having the same issue, i have read somewhere that it is a add-in that is
causing the issue (in my case it was a version of MYOB which i have removed
but to no effect) The instructions were to go to the office button click on
word options and then go to Add-ins and remove the offending module. The
problem is the mouse impotence carrys on to this screen as well making it
impossible to select the add-ins area (tabbing does nothing either). if
anyone can let me know if there is a way to uninstall word add-ins without
going via the office button in word or if there is another way to beat this
fault I would be eternally gratful

cheers,
chef


"Garfield3d" wrote:

After Word 2007 crashed one day, I have been unable to 1.) Close word
properly, 2.) Open a file by directly clicking on it, or 3.) Highlight text
in Word. I've updated to Office SP1, uninstalled/reinstalled Office
Enterprise 2007, and even uninstalled Adobe Acrobat in case shared files were
causing problems.

Office Diagnostics cannot find anything wrong with the system. Notably, no
other Office applications (such as Outlook or Excel) crash nor exhibit
unusual behavior.

The crash always occurs when I attempt to close Word 2007, and I can easily
reproduce the crash on my system by simply closing word. It always gives me
the following error message:

-----------------
Microsoft Office Word has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: mso.dll
Fault Module Version: 12.0.4518.1014
Fault Module Timestamp: 4542867b
Exception Code: c0000005
Exception Offset: 0003977b
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
-----------------------------

Please help. I am effectively unable to use Word at home and I've been
visiting the library in order to get anything done.


.

Relevant Pages

  • RE: Crash Upon Closing Word 2007
    ... causing the issue (in my case it was a version of MYOB which i have removed ... word options and then go to Add-ins and remove the offending module. ... anyone can let me know if there is a way to uninstall word add-ins without ... The crash always occurs when I attempt to close Word 2007, ...
    (microsoft.public.word.application.errors)
  • RE: Crash Upon Closing Word 2007
    ... word options and then go to Add-ins and remove the offending module. ... anyone can let me know if there is a way to uninstall word add-ins without ... and even uninstalled Adobe Acrobat in case shared files were ... The crash always occurs when I attempt to close Word 2007, ...
    (microsoft.public.word.application.errors)
  • In the Land of the Blind, the Hoff is truly King!
    ... observed to crash the system from User Mode code. ... that compiler initialized memory is causing the problem ... 05 pic s9comp value 29779. ... If it is a bug then it's just that; ...
    (comp.os.vms)
  • Re: Entourage 2008 Continuously Crashing
    ... Something in your account is causing the crash on PPC only. ... Regardless, this is still a PPC bug with Entourage 2008 since this problem doesn't occure in Entourage 2008 on Intel, Entourage 2004 on PPC, Outlook 2003, or Outlook 2007. ... I would rather not contact Microsoft support directly since I would then be required to spend a ridiculous amount of time on the phone just trying to get to an upper level engineer. ...
    (microsoft.public.mac.office.entourage)
  • Re: Entourage 2008 Continuously Crashing
    ... Something in your account is causing the crash on PPC only. ... Regardless, this is still a PPC bug with Entourage 2008 since this problem doesn't occure in Entourage 2008 on Intel, Entourage 2004 on PPC, Outlook 2003, or Outlook 2007. ... I was finally able to clear this problem up by moving my 5000 messages out of my inbox and into a sub-folder that I called Inbox 2008 that I'm now going to use for archiving messages on a daily basis. ...
    (microsoft.public.mac.office.entourage)