Re: Office 2007 Pro and .doc files in Vista

Yes, sorry I did both of those tests, and still no difference. The username
change I made in Word stayed changed, but the same problem is still there in
that I can only open .docx files, and not .doc files (unless I open them from
within Word). Interestingly I took a look at some of my old xls Edcel
spreadsheets, and they open normally - they behave the same whether they are
..xls or .xlsx.

If I look in 'default programs' in Vista's control panel, the only programs
shown there are IE, iTunes, Office Outlook, QuickTime, Windows Calendar,
Windows Contacts, Windows Mail, Windows Mail (news), Windows Media Centre,
WMP and Windows Photo Gallery. There are several other programs on the
computer not shown on that list, such as Acrobat Reader, Google Earth, NTI CD
& DVD maker, Cyberlink power producer, plus all the Acer stuff that came with
PC - Acer empowering technology etc. None of the Office 2007 Pro suite shows,
except MS Outlook.

"Terry Farrell" wrote:

Did you do the other test I suggested and what was the result?

<<Then in Word, change one of the other default settings that requires
saving to the registry (such as the User Name) and see if that is saved when
you close and restart it again.>>

Terry

"AlanF" <alanF@xxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8B732C4C-93D7-4510-A09A-E5D1A1490326@xxxxxxxxxxxxxxxx
Actually worked it out and done that. I did find office 10 and office 12
(and
some older ones) in the registry and deleted the data keys for both, but
unfortunately still no change!

"Terry Farrell" wrote:

Possibly. But I am reluctant to jump straight in with that solution
because
it may be more serious (a Vista reinstall).

But first, try deleting the Word Data Key in the registry. It will be
recreated automatically when you restart Word. See MSKB 822005 for
details.

Then in Word, change one of the other default settings that requires
saving
to the registry (such as the User Name) and see if that is saved when you
close and restart it again.

Terry

"AlanF" <alanF@xxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A7240875-DA83-4BFB-84C1-F1A05B72CCCA@xxxxxxxxxxxxxxxx
Again, thanks for the help. Again, that still hasn't worked. I wonder
if
some
kind of registry problem, and if I'm going to have to reinstall
Windows.

"Terry Farrell" wrote:

That sounds like something is stopping the registry setting being
saved.
You
can force Word to reregister which reassociates the extensions in
Windows,
but running the Diagnostics should have done that anyway. Are you
logged
in
as Administrator? If not, try logging out and logging in as Admin and
go
to
Start Run (Winkey+R) and type in

winword /r

and press enter. Does that work with doc files now?

Terry

"AlanF" <alanF@xxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7CB274E1-77AA-4E20-89A5-D0FF0AAA9E0D@xxxxxxxxxxxxxxxx
Thanks Terry:-)
Yes, that works OK from within Word (using file/open). However, from
outside
Word it won't open, and the default 2 choices offered are notepad
and
Acrobat
reader. If I click on the 'other programs' none of the Office
programs
are
listed, and when I try to select Winword.exe from Office 12 under
programs,
it doesn't work, and just goes back to the 'open with' dialog box.
It
seems
as if for some reason Vista isn't recognising the Office 07 programs
as
being
installed, and they aren't available from the list of default
programs
in
control panel.

"Terry Farrell" wrote:

Bizarre! All doc files (regardless of version) should be associated
with
Word. If docx files are associated and open Word 2007, so should
all
other
docs. What happens when you use File, Open and select a .doc file?
If
there
is an error message, what is the message?

--
Terry Farrell - MS Word MVP

"AlanF" <alanF@xxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3410E476-E779-4D4E-9358-7325CADCC4B0@xxxxxxxxxxxxxxxx
Hi!
I have an odd problem with Office 2007 being unable to open doc
files
in
Vista, and MS Word (and all other Office applications) not being
available
as
programs to associate with files in 'default programs' in Vista's
control
panel, or if I right click on a doc file and use 'open with'. The
newer
format Office files (eg docx) open fine, and their icons show as
proper
Word
icons. It is just the old .doc files that cause problems (even
though
they
open fine on my other PC, which has XP on it). I've tried running
Office
diagnostics and MS update, and even have unistalled and
reinstalled
Office.
Already posted in Vista general discussion, but no fixes yet.
Any ideas?

Thanks

Alan




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