Re: Documents open as read-only

Strange! I presume that SBS and the computer are fully patched. A couple of things to try.

With all applications closed, go to the users temp folder and make sure it is empty. It is probably full of abandoned files, delete them all: you may have to reboot first to unlock some of the files.

Then check in the server folder and make sure that it too hasn't got loads of abandoned temp files. I suggest that after all users have logged off for the day, you do a search of the users' folder for *.tmp files and delete them all.

Test to see if that eliminates the problem.

--
Terry Farrell - MS Word MVP

"Pierre of Perth" <PierreofPerth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A532EF9E-0B6F-4069-8ACF-D68918498167@xxxxxxxxxxxxxxxx
I have a user with a Vista / Office 2007 combination on a desktop PC.
Everything is working well except for a very strange problem when opening
Word documents on shared network drives (its an SBS 2003 server). The
documents will randomly open as read-only with absolutely no warning. If a
document opens as read-only, it can be closed and opened again and you may
get full write access. Close it, open it again, and it may or may not be
read-only. It's completely random. The only way you can tell it's read only
is the (Read Only) next to the document name at the top of the window.

This behaviour is only exhibited when double-clicking on the file from
Windows Explorer. If Word is opened first and the document selected using the
Open menu, the document is fine every single time. Ditto when opening
documents on the local computer.

These particular documents are not used by people on other computers. But if
they try to open them, they don't have the problem. Any user that logs into
the computer has the same issue. It's not a file permission issue. I've
reinstalled Office to no effect. I've updated with all Windows/Office 2007
patches. I've recreated the normal.dotx file.

I've searched all over the place and can't find anybody who has experienced
this problem. Any suggestions? I have 3 other identical PC's onsite, and they
don't exhibit the problem - even with the above user logged on.

.

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