Re: Word does not open online web pages correctly.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi Wayne,

As Terry mentioned, the OUACTRL.ocx ActiveX control was used in Office 2000 to show the samples and how-to links. For security
reasons MS later disabled it in an update.

For the web pages in Tools=>Options=>General=>Web Options do you have the setting turned on to Save Web documents as single file
(.MHT)? Those can end up being files that Word won't be able to reopen. Can you open the same saved files in your browser (you may
need to right click and choose 'open with' and select Internet Explorer to have Word bypassed for that check.

Also, to see if Word may be running into a problem related to something else try starting Word while holding down the ctrl key to
enter Office safe mode and then use File=>Open to try the file again. Before doing so use Ctrl+Alt+Del to see if any instances of
process Winword.exe is running. If so, end that process first.

============
<<"jpowerw" <jpowerw@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5AC589EC-0FC2-409C-8F0B-FA3775A29A44@xxxxxxxxxxxxxxxx
Hi Bob,

Thank you so much for the help.

There were three pictures Word could not get so I saved them and inserted
them later. However, another problem raised it's problematic head: When I
saved the file as a web page Word could not reload it. It gave the "Word has
encountered a problem and needs to close" error. An error report was sent to
MS. However, not all was lost, I saved it in a Word doc and it reloaded with
no problems (well it was a bit slow). I hope you do not mine me battering you
like this? There is another one! When I click on some active links in Words'
help file it gives this error: Security is too high in browser or the file
QUACTRL.OCX did not install correctly. What does the browser have to do with
Words' help file?

Thank you again for your time and effort,
Wayne >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


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