Re: MS Word Multiple Problems

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Terry,

Wowee!! Thank you! HUGE amount of detailed info. I am so pleased to have
this resource. I plan to read it thoroughly through the time period of my
disaster and recovery. I may or may not find some kind of explanation, but
even if not, this will be really useful in the future. Again, thank you for
this resource!

I also learned that even though Vista no longer has the "Run" command, I was
able to access Run by typing Winkey+R. Boy, is that nice, also.


"Terry Farrell" wrote:

Try looking at the update log. From Start, Run (Winkey+R) and type in

windowsupdate.log

and press enter.

Terry

"Diane B" <DianeB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7F358258-37B7-4AC3-B6E5-2CF181CD3195@xxxxxxxxxxxxxxxx
Hi Terry,

I checked my Reliability and Performance Monitor again (that lists my
updates and related info) and found that nothing was listed as in-coming
on
the 15th which is the date of my spontaneous recovery. For some reason,
that
program never shows same day information. Anyway, I have no clue what
happened. It was only my assumption that something else must have
downloaded, and as far as I can tell, I was wrong.

I had also suspected that part of the reason that things went so far south
was because the computer shut down when I had word open, but J.C. Johnson
had
the same experience without having any programs open. (I think)

Anyway the whole experience has caused me to want to manually download and
monitor my updates in the future--probably one at a time.

Also, I wasn't clear--did your glitches reverse themselves on their own or
did you fix them yourself?

Diane



"Terry Farrell" wrote:

There were a load of Windows updates posted on Tuesday but I didn't see
anything that was obvious that fixed any of these type of problems: but
who
knows as I had some really strange side affects of the updates (like the
default windows screensaver was turned on and the Updates Ready icon was
not
displayed in the Notification area). Possibly something was updated that
wasn't listed.

Terry

"Diane B" <DianeB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DCFF1D30-8B69-4EDD-9261-55DCD2525BB6@xxxxxxxxxxxxxxxx
J.C.,

I tried twice, yesterday, to post an update on my situation. Both
times
it
wasn't printed.

I had the same miraculous healing that you did. Everything suddenly,
spontaneously started working. I don't think it had anything to do
with
anything I did, including going in and out of safe mode. I think some
fix
must have been downloaded.

My Reliability and Performance Monitor registered multiple downloads on
11/13 and 11/14 and noted that "WINWORD.EXE stopped working."

If someone at Microsoft knew this happened, you would think they'd have
posted some kind of "Don't Panic" notice. I came very close to messing
with
my registry. Thank heavens, I didn't.

"J.C. Johnson" wrote:

Terry,

Just to clarify, opening in Safe Mode did not resolve the base
problem,
at
least not the first few times I tried it. Documents worked fine while
in
Safe
Mode, but once I switched back to regular Word, the documents still
all
had
the same sets of issues.

Additionally, I'd run the diagnostics tools back on Wednesday when
this
first started occurring, which also didn't resolve anything. And ran a
Repair
as well...same results.

Something happened today that fixed it. A document I tried opening
earlier
today didn't work. Once I'd fiddled around in Accounting for a while,
suddenly things are working again, even out of Safe Mode. I'm not
complaining, mind you...just hoping that we can pinpoint what the
solution is
(or the root problem is) so that other folks can also find a
resolution.
Not
everyone is running Accounting, I'm sure. ;-)

"Terry Farrell" wrote:

Opening in Safe Mode does actually do a little more than just bypass
all the
changes and add-ins: it is possible that it 'fixed' the problem. One
thing
to remember is that with Office 2007, the email editor in Outlook is
NOT
Word. It may look just like Word but it is in fact a separate
process
from
its own .dll file. You an see this if you change some default in
Word
2007
(say the default font) and then open Outlook, you will find that
Word
used
in Outlook has not changed.

Please come back if it starts going wrong again.

Terry



.

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