Re: Word 2007: Cannot Save Certain Documents in Office 2007 Format

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This bug and some similar and equally weird bugs have been submitted and my guess that providing they are 'fixable', we will see them in SP1 which at a guess will be early next year. You'll have to use the workaround for a while yet.

Terry

"SebHoll" <SebHoll@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:80B93C69-0AFE-40F2-808A-1B14B1E3374B@xxxxxxxxxxxxxxxx
Any news on the status of the bug? Will it be fixed in the next service pack?

Thanks

SebHoll

"Herb Tyson [MVP]" wrote:

I don't know the official/public mechanism for submitting bugs. Note that
bugs often take months or longer to get fixed, unless they are
critical/security related, so I'd plan on using work-arounds.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"SebHoll" <SebHoll@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F771A17C-7E4C-4DA8-9044-013E46CACB93@xxxxxxxxxxxxxxxx
> Thanks for testing! Let me know how you get on 'because this bug is
> *really*
> annoying. Btw, how do you go about posting bug reports for Office? I > can't
> find how to do this on the website.
>
> Regards
>
>
> SebHoll
>
> "Herb Tyson [MVP]" wrote:
>
>> Well... I get the identical results you get. If you use a regular
>> paragraph
>> break before the equation, it works fine. Or, just a single >> Shift+Enter
>> character... or two brand new Shift+Enter characters (after deleting >> the
>> existing one).
>>
>> This goes under the heading of "weird Word glitches". I'll see if I >> can
>> get
>> someone's attention at Microsoft to report this to. Very odd, and very
>> interesting.
>>
>> But... at least you know it's not your breath! And, you have a
>> work-around!
>>
>> -- >> Herb Tyson MS MVP
>> Author of the Word 2007 Bible
>> Blog: http://word2007bible.herbtyson.com
>> Web: http://www.herbtyson.com
>>
>>
>> "SebHoll" <SebHoll@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:24348820-DF24-482D-8CA5-06B1F29830E1@xxxxxxxxxxxxxxxx
>> > Thanks for your reply! I found some time to do what you said, and >> > I've
>> > isolated a particular section which causes a problem. I don't know >> > if I
>> > can
>> > upload files here, so I've hosted the Word 97 file it on a web >> > server
>> > here
>> > (
>> > http://s182692585.websitehome.co.uk/uploads/Test%20Word%2097.doc ).
>> >
>> > If you download and open the Word document, then click the Convert
>> > button
>> > on
>> > the Office menu, you should get back to the original Word 2007
>> > document.
>> > Now
>> > try saving it. When I tried, I got the same error message that I >> > posted
>> > above.
>> >
>> > Now remove the blank lines before the equation and try again. I can >> > now
>> > save
>> > in Word 2007 format without any problems when they are deleted. So >> > what
>> > is
>> > it
>> > about those lines that is causing the problem?
>> >
>> > Hope this helps
>> >
>> >
>> > SebHoll
>> >
>> > "Herb Tyson [MVP]" wrote:
>> >
>> >> As a diagnostic, I would try making a copy of a problem file, then >> >> try
>> >> deleting half of it, and seeing if saving half of it works okay. If
>> >> so,
>> >> then
>> >> try saving saving increasingly larger bits of it to see if there's >> >> a
>> >> critical point where the problem occurs.
>> >>
>> >> If saving half doesn't work, then start with 25% etc.
>> >>
>> >> It might be that there's a particular element in the file that's
>> >> causing
>> >> the
>> >> problem, or it might be that there's a critical number of equations
>> >> that's
>> >> causing the problem. The point is to try to narrow it down to begin
>> >> with
>> >> something that works, and then see where it fails.
>> >>
>> >> -- >> >> Herb Tyson MS MVP
>> >> Author of the Word 2007 Bible
>> >> Blog: http://word2007bible.herbtyson.com
>> >> Web: http://www.herbtyson.com
>> >>
>> >>
>> >> "SebHoll" <SebHoll@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:556799E9-6FBD-4DD9-B938-50B06EEEBE06@xxxxxxxxxxxxxxxx
>> >> > Hi Everyone,
>> >> >
>> >> > I'm using Word 2007 Student and Teacher edition to type up notes
>> >> > from
>> >> > Chemistry lectures, but when I try to save, I get an error >> >> > message:
>> >> >
>> >> > Microsoft Office Word
>> >> > ============================
>> >> > __
>> >> > / ! \ A file error has occurred.
>> >> > ----- (C:\Users\..\Chemical Kinetic2.docx)
>> >> >
>> >> > [OK]
>> >> >
>> >> > ============================
>> >> >
>> >> > When I click OK, I get another message box saying 'Word >> >> > encountered
>> >> > a
>> >> > problem while trying to save the document. Do you want Word to >> >> > save
>> >> > the
>> >> > document as "D:\Documents\Rescue.asd" and mark the file to be
>> >> > recovered
>> >> > the
>> >> > next time it is opened.'
>> >> >
>> >> > If I agree to generate the rescue document, then next time Word
>> >> > loads,
>> >> > the
>> >> > document appears perfectly, but it still won't let me save in >> >> > Office
>> >> > 2007
>> >> > (.docx) format. The *only* way I can get it to save, is to save >> >> > it
>> >> > as a
>> >> > Word
>> >> > 97-2003 format, however some of the styles are lost, and the
>> >> > equations
>> >> > become
>> >> > pictures.
>> >> >
>> >> > This doesn't happen with every single document - I think it tends >> >> > to
>> >> > happen
>> >> > when I add loads of equations, but I'm not 100% sure. Also, it's
>> >> > unlikely
>> >> > to
>> >> > have anything to do with file permissions as I can save in Word
>> >> > 97-2003
>> >> > format in the same directory perfectly fine. Finally, I ran >> >> > Office
>> >> > diagnosis
>> >> > to see if that helped, but it says that there are no problems.
>> >> > Anyone
>> >> > else
>> >> > experienced this problem or know how to fix it?
>> >> >
>> >> > Thanks
>> >> >
>> >> > SebHoll
>> >>
>> >>
>>
>>



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