Re: Word 2003 hangs on opening

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Terry Farrell - MS Word MVP

"Kevin Long" <kevinlong@xxxxxxxxxxxx> wrote in message news:un2v1Iu9HHA.1484@xxxxxxxxxxxxxxxxxxxxxxx
I am running Word 2003 under Windows XP. It was working fine but now just
hangs. If I follow the main advice of deleting the normal.dot template then
it will open OK the first time I try after the deletion and re-creates the
template file. Close Word down and re-open and it will hang until terminated
using Task Manager, normal.dot deleted again then restarted. I have 3
different users defined all with adminstrator status and get the same
problem under all users.

I have also followed step by step the advice given here
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm to delete certain
registry keys, have no network printers defined/attached, have NAV installed
on the box but totally switched off(as far as I am aware) including all
services set to manual start up only.

Nothing new has recently been installed on this machine.

Now I am stuck. Has anyone got any ideas what else I might try ?

Thanks,

Kevin Long



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