Re: Document not opening though Word is

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Very odd. I'm guessing that the rtf file is corrupted somehow, and that the corruption has managed to hide the content from you.

I'd be curious what you see if you try the following

Choose Tools - Options - General, and enable Confirm Conversion at Open.

Try to open the file. It should prompt you to indicate the file type. What type does it suggest?

Regardless of what Word suggests, set Convert file from: to Plain Text, and click OK.

What do you see? (Should see a bunch of rtf encoding.)

Try again, and if the suggested type isn't RTF, then choose RTF and see if the file opens with any of the formatting intact.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"gordonah" <gordonah@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:07C0F259-8639-427C-B468-B10B504FC510@xxxxxxxxxxxxxxxx
Herb

nothing different happens. File -> Open -> highlight doc -> click Open.
I am then returned to the screen as before I started this process (i.e. a
blank "Document 1", or a blank grey screen if default doc has been closed).

Another curiousity. I have started rework on the document and resaved from
template, and also set my default format to save word file as to "Word
document (*.doc)". If I use this setup and save the template by changing the
file type at save time, it works ok (can reopen saved doc). So to recreate
the error now, I have to change the defaul type back to "Word 97-2003 &
6.0/95 -RTF (*.doc)". I can only suppose there is some difference to saving
in this format when it's the default, and explicitly saving in this format
when something else is the default.

I think the list of how I tried opening the problematic doc was;
Double click doc in explorer
Right-click doc and select Open in explorer
Enter the document name at a command line
Start -> Run, Document name
Start Word, File -> Open
Start Word, close Document1, File -> Open
While in File -> Open, dialogue box, I couldn't see in preview either
(preview not available).

All produce the same result (Word opens, but presents no document).

Gordon

"Herb Tyson [MVP]" wrote:

What happens if you open Word, then choose File - Open and try to open the
file?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"gordonah" <gordonah@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:095DD7CB-BAC4-4788-85EB-FC5CED94B00B@xxxxxxxxxxxxxxxx
>I created a document yesterday and today I am unable to open it. >Whatever
> method I try to use to open the document (from explorer, via Word, via
> command line), Word is opened, but no document (that is no document at
> all)
> and no errors.
>
> I went back to the template I was provided with for this doc, and found
> that
> when you do "Save as", it defaults to "Save as type" "Word 97-2003 &
> 6.0/95
> -RTF (*.doc)", which I accepted (didn't explicitly check to be honest)
> rather
> than changing to plain old type "Word document (*.doc)" Upon
> investigation I
> found that you get this problem if I use this template and don't change
> the
> file type (is fine if file type is changed).
>
> Is there a way to specify to word which file type to open for a .doc > file?
> I'm using Word 2003.
>
> Note1: After I started typing the above, I thought about opening the > doc
> in
> Wordpad, and this worked (content all fine, but part of formatting > lost),
> so
> I'm ok to be getting on with (using properly saved template), but I'm
> still
> curious to know the answer.
> Note2: I found that my Office install had the default formatting for
> saving
> files set incorrectly as above (started new job, with new PC on Monday.
> Didn't think to check this). I've corrected this.
>
> Thanks
> Gordon



.

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