Re: Save and Save As commands unavailable (dimmed)
- From: "Herb Tyson [MVP]" <herb@xxxxxxxxxx>
- Date: Wed, 14 Mar 2007 20:41:00 -0400
The disappearance of those commands often means either the presence of a virus, a damaged normal.dot file, or damaged registry entries. Assuming it's not a virus, try the steps shown here to diagnose and isolate the problem:
http://word.mvps.org/FAQS/AppErrors/ProbsOpeningWord.htm
--
Herb Tyson MS MVP
http://www.herbtyson.com
Author of the Word 2007 Bible
Please respond in the newsgroups so everyone can follow along.
"Roy@DOE" <RoyDOE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8FE0E74E-1ECA-4412-91DF-B215883F6CB8@xxxxxxxxxxxxxxxx
Office 2003, SP2, SP Professional SP2, Server 2003 network. Several users,
individually over the last few months have had their Word Save and Save As
commands dimmed. No other Office aps or commands affected. No other user
profile, if present, is affected. Problem can be fixed by creating a new user
profile in Windows. Is there a way to fix this without having to start the
user with a fresh profile and thus losing many of the application and
personal settings?
Thanks.
.
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