Re: Mouse function lost within Word 2003 document - SOLVED

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Dear Beth and Terry,

Thanks for the kind advice and the rebuff on my workaround solution.
Somewhere, as technologists ( me included) we sometimes fail to understand
the magnitude of the problem from the user's eyes. Some of your colleagues
may be breathing and eating MS Office poduct as their prime development
product but to the end user it is an important tool used by him to achieve
his objectives from documents like doc,xls etc.

For me too it was all the more imp to get the app running.

Having read thru your posts, Terry's link could not be related to the Word
2007 at all. But did understand the what he was trying to say. Running normal
word ( minus the /a option) in word options the selection never ran beyond
the first item on the left hand tab in the Word-Options. Winword/a showed me
the content in the same option but no way to uncheck the Add Ins.

Then reading through Beth's post, I said lemme try getting rid of the Apps
itself which had the Add Ins. So I uninstalled Laserfiche client and
MindManager apps. And when I started Winword Again, things were back normal
again.

Now couple of questions here which I am sure everyone will dodge. If you
install a new version of Office, who is responsible to ensure compatibility
with the other existing apps which are required by business ??? Of course I
know there is no easy answers here...

Another point, The app was running fine with the addins till about a month
back. which reinforces my belief that some update to dll or registry by
Windows Updates, messed up my Office Installation.

Now for the trouble of uninstalling everything Office and reinstalling it
back to reset the registry hacks.

Thanks guys. Appreciate it.

"Beth Melton" wrote:

Wow! Where have you been getting this advice? I'm not against using
dirty workarounds but in this case there really isn't a reason to keep
forcing Word to start using the /a switch. As Terry noted, if the
issue doesn't occur when you start Word using the /a switch then the
cause is a third-party.

When you start Word using the /a switch it places it in a
troubleshooting mode which prevents Normal.dot, add-in, and personal
preferences from loading - it loads it using the factory defaults.
IOW, it means there is nothing wrong with your Word installation.

You need to follow the instruction in the article Terry referenced.
Now, if after you check for add-ins described in the article and you
still have found nothing there is another type of COM Add-in, (those
that are installed per machine) that doesn't display in the COM
Add-ins dialog box in the application. If that's the case then take a
look at this article (forget the title in this situation) and use
methods 3 and 4 to help you locate the add-in:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555220

The reason you are seeing a lot of others having problems with Word in
this forum is because this forum is dedicated to Word application
errors. The fact that most use Windows XP SP2 isn't really a viable
reason for the problems - it's simply the most common setup these
days.

Regarding the file types: these are only used when you open a file
outside the application. They are instructions for the operating
system for which application to start and how to load the file. They
have nothing to do which errors encountered in Word. Also, it looks
like yours are not correct - you should be using DDE to open the file
( ("%1") represents the file name):

To recreate them use this command at Start/Run:

winword /r

Note the space before the forward slash.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"John Longford" <JohnLongford@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:41E718FB-53E0-4D04-85F6-9CC56352C785@xxxxxxxxxxxxxxxx
Hi Tony and Ewan,

Long Answer short.. Your Winword is chewed.

If you are on Office 2003, a uninstall, registry cleaner, install
sequence
can work.

If you are on Office 2007, God help you and me too becos we are in
the same
boat. I have had this prob for over a month now....

Tell you what, there is a similarity in all the posts that I have
read on
this... All the users are on Winxp sp2... Maybe some component got
updated by
MS live updates and the Winword team did not do a good job with the
testing
compatibility, becos all other apps run just fine...

Tried a lot of stuff to get rid of this prob as Word is a key app
for me,
but I found a dirty work around that I am using ...

Winword /a starts in safe mode and guess what, the prob is not
there. Then
the workaround involves opening the registry and changing all
references to
the startup command from winword to winword /a .....

Dirty ..... truly dirty but I need to get it done and maybe all
these MVPs
won't agree but it works.. Only Create new Doc from the start bar
does not
work.. some stupid setting somewhere I guess.

Also another possibility ( that did not work for me ) .. open file
explorer
- file types, advanced, check open/new/edit .............in the
command it
needs to be winword /n "%1" instead of just %1.. I am referring to
the double
quotes only.

Hope it helps.. if not you can join me in my prayers - "Our father
in MS
heaven, Holy be thy name......"



.



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