Re: Word saving conflict with hp scanjet 5590
- From: "Charles Kenyon" <wordfaq@xxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 1 May 2006 12:07:55 -0500
System restore deleted a number of security patches, not just this one.
Turn the Auto-update function back on. Let Windows update. Then uninstall
the problem update (which is not MS06-015) but 908531. (I was wrong in what
I wrote. 6-015 talks about the problems with 908531 and how to fix them.)
You can uninstall it using the Add/Remove programs Control Panel.
Then change the Auto-update settings to be semi-automatic, to download but
to ask you before installing. Don't let it reinstall this update, but do
keep others coming in.
I would guess that you have some other software, besides the HP stuff, that
is causing problems. Keep an eye on the article (check every week or so) for
further revisions.
--
Charles Kenyon
Word New User FAQ & Web Directory: http://addbalance.com/word
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide
See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
My criminal defense site: http://addbalance.com
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"John" <John@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E2E102C3-C4AC-45C8-9832-2BBB267D8C66@xxxxxxxxxxxxxxxx
Thank you Charles. I saw your earlier post on a different thread. It did
install the updated version of MS06-015. It helped some but not enough in
the "saving" function. MSWord still locks up if you try to identifiy a
folder beyhond the first layer to save the doc to. I used System Restore
to
go back to a "pre MS06-015" date and turned off the auto-update function.
Obviously not the best solution but the only one that works at this point.
"Charles Kenyon" wrote:
--
See: You may experience problems in Windows Explorer or in the Windows
shell
after you install security update MS06-015
http://support.microsoft.com/?kbid=918165
If you aren't comfortable with editing the Windows registry yourself,
then
go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item
No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and
run
the script to automatically modify your registry as described in
KB918165.
You may need to temporarily disable your antivirus program in order to
run
the script.
A revised version of the MS06-015 update was released last week that
supposedly interacts better with the older HP and nVidia software. You
can
download the revised update from
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx.
Some people may suggest that you uninstall the MS06-015 update, or rename
the c:\windows\system32\verclsid.exe file. Doing either of these things
will leave your computer vulnerable to the security issue described at
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx. You
should
only uninstall these if the revised patch causes the same problems and
the
registry edit doesn't help.
For the latest info, see http://blogs.technet.com/msrc/default.aspx.
The text of this message was lifted verbatim from other posts, primarily
those of garfield-n-odie.
--
Charles Kenyon
Word New User FAQ & Web Directory: http://addbalance.com/word
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide
See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
My criminal defense site: http://addbalance.com
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
"John" <John@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:28444095-610D-4510-B6DE-532D865C9A68@xxxxxxxxxxxxxxxx
Using OfficePro 2000, after HP scanjet 5590 software is installed, Word
locks
up if I try to save a Word file. Word opens, cretaes and prints a new
file
OK, it just will not allow "Save" or "Save As" to function.
.
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