Word Crashes and Outlook Contacts

I am using MS Office XP and running Windows XP Pro. Word crashes when I try
to insert an address or use the envelopes and lables feature for inserting
addresses. I found the post by Mamamax6. but I removed the Stamps.com
program over two years ago and had no problems with word until recently.
Ergo, stamps.com is not the problem. I tried creating a new mail profile,
thinkiing my old one was corrupt, but it did not solve the problem.

Any other ideas?
.