Re: Problems opening files not stored in My Documents.

See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015".

If you aren't comfortable with editing the Windows registry yourself, then go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run the script to automatically modify your registry as described in KB918165. You may need to temporarily disable your antivirus program in order to run the script.

georgiagirl wrote:

I tried this and it did not work. I am using a lap top (not on network) but have multiple drives that it does not recognize. Any suggestions?
Thanks
georgiagirl


"garfield-n-odie [MVP]" wrote:


Right-click on the My Computer icon on the Windows desktop, left-click on Disconnect Network Drive, and disconnect any mapped drives that are not currently available.

heltone wrote:


I recently installed a new hard drive due to problems with the old one. I recently bought a new copy of Office 2003 and have noticed one major problem. On the old hard drive and with Office '97, when I click "file" then "open" I could browse around on the hard drive to check all my folders for Word documents and they are spread out in many folder, just the way I like to sort things out categorically. Now, when I try to use the "drop down" that would let me browse around looking for folders other than "My Documents" the program freezes totally. I can access the files by going into Windows Explorer and manually moving them into My Documents, but this is what my tech calls a "workaround" and it's really annoying. Anyone else had this problem out there? If so, were you able to solve it and how can I do so, as well?



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