Re: Word 2003 crashed after Live OneCare update
- From: "Charles Kenyon" <wordfaq@xxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 16 Apr 2006 09:58:26 -0500
I don't know what Live One Care is. However, there is a recently released
security update (KB908531) to Windows that is causing all sorts of problems
for people with HP software installed.
See
http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6.browser/msg/094143b42d0c3ca2
and http://support.microsoft.com/?kbid=918165. The message gives clearer
instructions for doing what Microsoft is recommending.
--
Charles Kenyon
Word New User FAQ & Web Directory: http://addbalance.com/word
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide
See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
My criminal defense site: http://addbalance.com
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"gazza_lean_uk" <gazzaleanuk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:503C0AD7-AEA7-42C2-BCAB-81C70FB3FEF2@xxxxxxxxxxxxxxxx
Running Ms Office 2003 on Xp sp2 with Live One Care installed.
has been going fine up until this morning but suddenly Word has gone nuts
on
me.
I can open existing documents in Windows but cannot edit them, any command
results in 'not responding-end now' shuts down word and documents come
back
in the recovery pane. However a 'shadow' copy document has been created
in
the folder and this is not recognised as an MS word Doc.
All I have done is run the One Care procedures (including back up)
Should I either run the back up and restore (could I 'infect' thse backed
up
docs?)
or reinstall office?
regards
gazza
.
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