Re: crashes a few seconds after opening.

Adam: Sometimes it takes a bit more than that. Try the troubleshooting steps
here:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm

************
Hope it helps!
Anne Troy
www.OfficeArticles.com
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"Adam" <Adam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DC5E7DB5-A7D9-45AA-BD5F-A41126C9FEE4@xxxxxxxxxxxxxxxx
i have win xp home and ms word 2002. when opening the program, it functions
fine for about 30 seconds then i get the following message...

microsoft word has encountered a problem and needs to close. we are sorry
for the nconvenience.

so far all i've done is to rename the normal.dot file and renamed the
following directory in the
registry....HKEY_CURRENT_USER\Software\Microsoft\Office\version
number\Word\Data

any help would be appreciated

adam


.

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