Re: office 2002 cannot open or send files

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More details please.

When you say, "Whenever they try to open the file, it fails", what error messages to these other people see, or what makes them believe that "it fails"?

When you say, "I can no longer open files that other people send me", what happens when you try? If you get an error message, please quote it exactly and completely.

laurie333 wrote:

A few weeks ago when I lost the ability to email files to other people. Whenever they try to open the file, it fails. I can open my files on my computer, but no one else can on their computer. Also, I can no longer open files that other people send me. I've installed office 2003 and am having the same problem. I've been able to email and receive files just fine for the past 2 1/2 years on the same computer. Any ideas?

.



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