Re: Virus scan on launch
- From: garfield-n-odie <garfieldnodie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 20 Oct 2005 19:28:22 -0700
Word does not have a virus scanner built in. You should not completely disable Norton Antivirus, unless you are running a different antivirus program instead. Instead, disable the Office Plugin that comes with Symantec/Norton AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information.
Tom wrote:
I am running Microsoft Office Word 2003 SP1 on Windows XP SP2. Whenever I launch Word by double clicking on a .doc file, the message "running virus scan" appears in the bottom line of the Word window. At times this would cause Word to lock up. The only way to get out was with Task Manager. The problem was intermittent and not necessarily repeatable with specific files.
It was suggested that the problem was due to competing virus scanners. It seemed to go away when I disabled the Norton Utilities that came bundled with the computer.
I am using RoboHelp for Word X5.0.1 with a large project that involves several large Word files. When I try to produce printed documentation the processing requires opening and closing of several Word files and the final output is a Word file. RoboHelp frequently stops with no error messages - just a note saying that the .doc file failed to print.
I am experiencing no other problems with RoboHelp. I believe that the problem is due to RoboHelp being unable to open and close the Word files while it is scanning for viruses.
How do I disable the Word's running a virus scan on launch? I have Macro Security level to low. This reduced the frequency of the Word-RoboHelp problems but did no eliminate them.
.
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