Re: Why won't Word start up?
- From: "Anne Troy" <ng@xxxxxxxxxxxxxxxxxx>
- Date: Sat, 15 Oct 2005 21:07:18 -0400
Sounds like a bad normal.dot file. See:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
************
Anne Troy
www.OfficeArticles.com
"xqqqqme" <xqqqqme@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:94C948A2-075F-405A-8FE3-7E296A9CE08B@xxxxxxxxxxxxxxxx
> I've had my new Dell desktop (WinXP Home) for a couple of weeks now and,
> upon
> receiving it, I did a fresh install of Office 2000 that I had on my old
> unit.
> Up until today, it worked perfectly. But now Word will not start up. It
> starts to load, opening a window with no contents, and then hangs. All I
> can
> do is quit the app via the Task Manager. Other Office apps...Excel and
> Outlook open fine...at least further than Word (though Outlook shows a
> Runtime error).
>
> Today I removed Office 2000 and did a fresh install. I also went to the
> MS
> Office update site and had all updates downloaded and installed. Last
> night
> Norton ran an entire scan of the HD and there are no viruses. I even ran
> Norton AV specifically on the two doc files I received via email last
> night...no sign of trouble.
>
> What could possibly be the problem here? It had been working fine for
> many
> days.
.
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