error trying to open file

We use Word 2002 on our home pc (Office XP--Small Business edition). Whenever
we try to send word documents via email, no one can open the documents. Or,
if my husband copies a document to a disk, then tries to open it at work, he
can't open it.
This is the error msg that comes up:
"Word experienced an error trying to open the file.
Try these suggestions:
• Check the file permissions for the document or drive.
• Make sure there is sufficient memory and disk space.
• Open the file the Text Recovery converter."
Thanks to anyone who can help.

.

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