Re: Word startup problem - save as
- From: "Herb Tyson [MVP]" <herb@xxxxxxxxxx>
- Date: Wed, 17 Aug 2005 22:35:07 -0400
Wow. Now, that's a new one on me. That suggests a more fundamental issue.
If I were in your situation, I'd back up my data, reformat my hard drive,
and reinstall everything. Seriously. Particularly if this does this with
every user login on that computer. That suggests that the installation of
Office is badly messed up. I'm assuming you're already tried Help - Detect
and Repair.
If that's not feasible, then I'd remove Office, use the removal wizard (I've
now forgotten which version of Office you're using, but the removal wizard
for Office XP is found here:
http://office.microsoft.com/en-us/assistance/HA011362891033.aspx), reboot,
and reinstall Office. The reason for the removal wizard is due to Office's
persistence with settings. It's not enough to uninstall.
--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
http://www.herbtyson.com
<thor#@hotmail.com> wrote in message
news:g2r7g116vvpi4k7i7kjql28gctkln4e3k4@xxxxxxxxxx
> Hi again, Herb
>
> Man, I never even thought to check but it's not just a word problem,
> it's doing it with all office apps.
>
> On Tue, 16 Aug 2005 20:45:49 -0400, "Herb Tyson [MVP]"
> <herb@xxxxxxxxxx> wrote:
>
>>Try here:
>>
>>http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
>>
>>Note that removing Word & reinstalling won't fix this kind of problem
>>because of Word's propensity to save user settings between installs. Since
>>it's a settings issue, you need a different approach.
>
.
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