Re: Blank Documents
- From: "rwj1nra" <rwj1nra@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 1 Jul 2005 09:58:02 -0700
Great thoughts. I verified, on the machine blank word documents do as you
said save at 19kb and the files in questions are 0. I ran a chkdsk, found no
bad sectors or errors. The partition on the system is NTFS. Also, some of
the files that have zeroed out, are on the network, on her user share.
Thanks for the help, and please tell me you've got more ideas!
"Jay Freedman" wrote:
> Let's take a different tack... In your original post, you said that
> "The size of the document has been reduced to 0." Do you mean that the
> file size reported in Windows Explorer is 0? If so, this is not Word's
> doing -- if you save an empty document in Word, the minimum file size
> is around 19 KB. You can't make a zero-byte file in Word.
>
> I suspect something is incorrectly modifying the file table on the
> disk. This is more probable if the disk is formatted as FAT16 or
> FAT32, less likely if it's NTFS. In the older FAT schemes, the
> start-of-file pointer or the file size, or both, could be damaged
> without causing any error message to be displayed.
>
> Try running CHKDSK to see if it reports any problems on the drive. If
> that is the problem, an undelete utility or a sector editor may be
> able to recover the documents.
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
>
> On Fri, 1 Jul 2005 07:20:05 -0700, "rwj1nra"
> <rwj1nra@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>
> >Thanks for the input, that is a really good idea. The only problem is that
> >she claims to not even be editing sometimes when this occurs. She also
> >claims to have just open saved documents to view the material, and then just
> >close it. Along with that, the modification date never changes, from the
> >last time she actually made changes. For example, she had a file created on
> >6/6 which she saved 6/6 and had been using to reference and create pdfs from
> >between the 6th and the begining of this week. Then the document went blank,
> >but the last modified date is still 6/6.
> >
> > I'm at a loss. I'm been running through this machine myself for the past
> >2 days. Ran all sorts of Virus scanns, spyware scans. Manually looked
> >through the system directories for anything that stuck out. No abnormal
> >processes running in Task manager. I can't duplicate the problem, but
> >neither can she. I'd sware it was user error, but the modification dates on
> >the files don't change. Any further help is greatly appriecated.
> >
> >"TF" wrote:
> >
> >> With so very little to go on, my guess is that she is starting a paragraph
> >> or sentence with an upper case A, but instead of pressing Shift+a, she is
> >> pressing Control+a (SelectAll) and the next character she presses (a space)
> >> replaces the whole document. She then panics and saves the virtually empty
> >> document.
> >>
> >> --
> >> Terry Farrell - Word MVP
> >> http://word.mvps.org/
> >>
> >> "rwj1nra" <rwj1nra@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:85A44290-99B6-4AC3-B28D-FCD599529CC6@xxxxxxxxxxxxxxxx
> >> : Well, I've already done that. But, I'm afraid at some point her managers
> >> are
> >> : going to start asking about why she doesn't have a computer.
> >> :
> >> : "Anne Troy" wrote:
> >> :
> >> : > Take the machine away from her. :) I'm sorry...I've never heard it
> >> before,
> >> : > and it makes no sense.
> >> : > *******************
> >> : > ~Anne Troy
> >> : >
> >> : > www.OfficeArticles.com
> >> : > www.MyExpertsOnline.com
> >> : >
> >> : >
> >> : > "rwj1nra" <rwj1nra@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> : > news:8C33B21C-7029-4466-8E11-43E65BEE52CF@xxxxxxxxxxxxxxxx
> >> : > > Many times she's not in the application long enough for a backup to
> >> start.
> >> : > > Sometimes its just long enough to open see that there is data, close,
> >> then
> >> : > > reopen to find it empty.
> >> : > >
> >> : > > "Anne Troy" wrote:
> >> : > >
> >> : > > > Sounds strange. Have you turned on backups under Tools-->Options,
> >> Save?
> >> : > > > *******************
> >> : > > > ~Anne Troy
> >> : > > >
> >> : > > > www.OfficeArticles.com
> >> : > > > www.MyExpertsOnline.com
> >> : > > >
> >> : > > >
> >> : > > > "rwj1nra" <rwj1nra@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> : > > > news:71CD5261-DE2B-41AD-96F0-B17842910A82@xxxxxxxxxxxxxxxx
> >> : > > > > I have a user that seems to posses the unique skill of being able
> >> to
> >> : > erase
> >> : > > > > documents just by opening them. Any one ever heard of anything
> >> like
> >> : > this?
> >> : > > > > Got any suggestions? Can't find anything wrong. Sometimes, when
> >> she
> >> : > > > opens a
> >> : > > > > document, weither she makes changes or not, and closes, when she
> >> goes
> >> : > back
> >> : > > > in
> >> : > > > > the document is blank. The size of the document has been reduced
> >> to
> >> : > 0.
> >> : > > > The
> >> : > > > > modification date never changes.
> >> : > > >
>
>
.
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