Re: Word shuts down when I click Tools

Gwen

That would indicate that normal.dot was corrupt. Please go and rename it as
abnormal.bad (it is important to change the extension so that Word doesn't
see it as a Word template any more). Word will probably have recreated a new
normal.dot and you should have any more problems - but I recommend that you
do a good clean up following this FAQ:
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--
Terry Farrell - Word MVP
http://word.mvps.org/


"g.lundgren" <glundgren@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3931F545-6456-4DEE-BCBA-2439BBC3B2E4@xxxxxxxxxxxxxxxx
: Me again. I have been looking around some more and found an article about
: Normal.dot. When i found that and changed it's name to abnormal, now Word
: opens and Tools works. At least today it does. I have not rebooted the
: computer yet. I hope this is the solution. Thank you everyone for the
help.
: I may be back again if this doesn't solve the problem permanently.
:
: Gwen


.

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