Re: lost normal.dot
- From: "Suzanne S. Barnhill" <sbarnhill@xxxxxxxx>
- Date: Mon, 25 Apr 2005 15:34:49 -0500
If you have found Normal.dot, then try renaming it. Does Word work if you
start it with the /a switch as recommended?
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"Compound" <Robert@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:d4jfjt$an8$1@xxxxxxxxxxxxxxxxxxxxxxx
> Thanks for swift reply Terry.
> Not that easy, however..... (never is)
> I have view of hidden folders switched on.
> Oddly, search still didn't spot normal.dot. It is where you said it would
> be - so that's not the problem. Since Word won't start at all, I can't
seem
> to get any further. I tried a System restore to a month ago when I knew
> everything was fine - no better, same message.
> Also tried uninstalling Office 2000 Pro entirely. - guess what - can't, as
> my Windows XP Pro Installer also seems to be broke (see post on WinXP help
> group)
> "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> news:%23E7hohcSFHA.3704@xxxxxxxxxxxxxxxxxxxxxxx
> > See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.
> >
> > You probably cannot find normal.dot because it is handled as a hidden
> > system
> > file unless you change the options in Windows Explorer, Tools, Folder
> > Options, View tab. Make sure that you clear options to hide system files
> > and
> > document extensions and that Display content of Systems folder is
enable.
> > By
> > default, normal.dot is in Documents and Settings, username, Application
> > Data, Microsoft, Template folder.
> >
> > --
> > Terry Farrell - Word MVP
> > http://word.mvps.org/
> >
> > "Compound" <Robert@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:d4jdgq$83r$1@xxxxxxxxxxxxxxxxxxxxxx
> > : Got a strange problem popped up a couple of days ago - so far it isn't
> > : responding to anything I have tried.
> > : On opening word 2000 the first screen comes up - then a message 'MS
Word
> > for
> > : windows has encountered a problem and needs to close.'
> > : I have tried a couple of ideas on the MS Office Knowledge base - one
of
> > : these requires locating and deleting all copies of normal.dot.
> > Strangely,
> > I
> > : cannot locate ANY copies on the entire PC !
> > : Next thing I tried was to uninstall Office 2000 Pro to clear the
problem
> > : with a new copy. That's where things went REALLY pear-shaped - I
can't
> > : uninstall Office !!
> > : I get a message about a feature in a folder 'Temp\sr1patch' being
> > : unavailable.
> > : Baffled
> > : Anyone come across this gremlin or similar ??
> > :
> > :
> >
> >
>
>
.
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