Re: lost normal.dot
- From: "TF" <terryfarrell%40%6d%73%6e%2ecom>
- Date: Mon, 25 Apr 2005 19:55:54 +0100
See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.
You probably cannot find normal.dot because it is handled as a hidden system
file unless you change the options in Windows Explorer, Tools, Folder
Options, View tab. Make sure that you clear options to hide system files and
document extensions and that Display content of Systems folder is enable. By
default, normal.dot is in Documents and Settings, username, Application
Data, Microsoft, Template folder.
--
Terry Farrell - Word MVP
http://word.mvps.org/
"Compound" <Robert@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:d4jdgq$83r$1@xxxxxxxxxxxxxxxxxxxxxx
: Got a strange problem popped up a couple of days ago - so far it isn't
: responding to anything I have tried.
: On opening word 2000 the first screen comes up - then a message 'MS Word
for
: windows has encountered a problem and needs to close.'
: I have tried a couple of ideas on the MS Office Knowledge base - one of
: these requires locating and deleting all copies of normal.dot. Strangely,
I
: cannot locate ANY copies on the entire PC !
: Next thing I tried was to uninstall Office 2000 Pro to clear the problem
: with a new copy. That's where things went REALLY pear-shaped - I can't
: uninstall Office !!
: I get a message about a feature in a folder 'Temp\sr1patch' being
: unavailable.
: Baffled
: Anyone come across this gremlin or similar ??
:
:
.
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