Slow to print envelopes

When ever i try to print an envelope with word 97 it takes forever. Other machines have no troubles, in task manager csrss.exe and spoolsv.exe are using 100% of my processor. its a 2.8ghz, 512mb ram, windows xp pro. Last week it didn't have any trouble at all, now its extremely slow. Where should i start checking for problems. I haven't made any changes to this machine for over a month.
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