unable to load word 6 error messages

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Hi,

I sell forms and documents on line, and they're all formatted in Word 6 and
downloaded in zip format. Lately, I've had several customers who say that
when they try to open them, they receive the error message, "Unable to load
Word6.doc." They're running fairly new computers and have MS Word installed.
Any idea or help would be greatly appreciated. - dan
.

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