Re: The document name or path is not vaild...

Jerry

This seems to be so widespread that I bet it is an ISP's Anti Virus checker
that is causing it. I know that AOL and Hotmail are useless for sending or
receiving attached documents of any kind at all (not just Word or zipped
files). I probably send 30 to 50 documents a week to and from work,
sometimes with multiple attachments and never have any problem. I'm sure it
is down to the ISP.

Terry Farrell

"Jerry Pacemaker" <nospamspam-sfclarke@xxxxxxxxxx> wrote in message
news:OBN$Z2ZNFHA.2136@xxxxxxxxxxxxxxxxxxxxxxx
: You know - the more I look into this the more it seems like a huge problem
: with Word.
:
: Try this search in Google groups...with enough examples of lost documents
: after transferring through e-mail, or burned onto CD.
:
:
http://groups-beta.google.com/groups?hl=en&lr=&safe=off&num=100&q=%22document+name+or+path+is+not+valid%22&qt_s=Search+Groups&safe=off
:
: as said - it seems to be a header corruption issue and the "file name not
: valid" is a catch-all for "hey there, this document is corrupted".
:
: Interestingly in our case - when we asked the supplier to Zip and resend
the
: file (see below), the Zip file was corrupt.
:
: For our client in the UK (using W2002) - they received the same error from
a
: file saved on my machine (which has every conceviable update) - and sent
to
: them through FTP. I tried saving in every Word version (from my machine).
: The only thing that worked was of course RTF. It seems that Word 2003 is
: very persnickety with its header.
:
: Regards,
: Shane
:
:
:
:
: "Jerry Pacemaker" <nospamspam-sfclarke@xxxxxxxxxx> wrote in message
: news:%23RgugOZNFHA.1308@xxxxxxxxxxxxxxxxxxxxxxx
: > Hello Mike,
: >
: > Unfortunately I have no solution, just emotional support. We are getting
: > this more frequently, with a client in the UK who cannot open our
: > documents, and with a supplier in NYC whose documents we cannot open.
: >
: > I am trying to troubleshoot with no success - there seems to be no
useful
: > information expect that this involves corrupt headers - I will let you
: > know if we find out anything. I found this mail looking for a solution.
: >
: > I have Word 2002 with SP3 also.
: >
: > Shane
: >
: > "MikePL" <mpleedham@xxxxxxxxx> wrote in message
: > news:33e9836a.0503290329.6fcd9b5f@xxxxxxxxxxxxxxxxxxxxx
: >> We are getting more and more documents arriving from our clients via
: >> email which we are unable to open and produce the following error
: >> message:
: >>
: >> "The document name or path is not vaild. Try these suggestions.
: >> *Check the file permissions for the document or drive.
: >> *Use the File Open dialog box to locate the document.
: >> (..document name..)"
: >>
: >> We are using Word 2002 with Service Pack 3 and all subsequent updates.
: >> I have switched on the "RepairSmartTags" registry key and tried to
: >> open with repair in safe mode as outlined in Q328100 & Q832890. But
: >> nothing makes any difference.
: >>
: >> I have tried saving the file to network drives, local drives and
: >> opening direct from the email.
: >>
: >> We do not have Norton AntiVirus installed (we use McAfee, I have also
: >> tried with this uninstalled).
: >>
: >> Nothing seems to work and this problem is now getting quite serious,
: >> we can't always ask our clients to re-send in Rich Text Format!
: >>
: >> Any advice would be appreciated.
: >
: >
:
:


.

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