Re: Word 2002 will not start

From: TF (terryfarrell%40%6d%73%6e%2ecom)
Date: 03/01/05 

Date: Tue, 1 Mar 2005 20:39:07 -0000

It would indicate to me that either the normal.dot is corrupt or there's an
add-in stopping Word from starting. However, in either case, Word should
start using the /a switch. But as it won't, there's no logic.

Terry

"Viking Mail" <vikingmail@btinternet.com> wrote in message
news:wH3Vd.1085$7D4.624@newsfe5-gui.ntli.net...
: Hi again,
:
: As a followup to my last post, I have just tried the following:
:
: Uninstalled Word and Works
: Created a new user account (Administrator)
: Logged off and then logged on to the new account
: Installed Word
:
: Word starts perfectly on the new account. I logged off and logged back on
to
: the original account. Word is, of course, available, but still will not
: start on the original account.
:
: Does this offer any clues? It will not be a problem to migrate the user's
: documents to the new account - the machine is rarely used and there is
: little data on it - but I'm curious as to the cause of this issue.
:
: Rob Ashburn.
:
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: news:emx2#foHFHA.3936@TK2MSFTNGP10.phx.gbl...
: > There just has to be something seriously wrong with the computer. If
: > following all the tests in the FAQ has failed, there's little else to
try.
: >
: > You could try the Control panel, Add/Remove Programs, select Microsoft
: Word,
: > and choose the Repair option. If that doesn't work, then it is reformat
: and
: > install everything from new.
: >
: > --
: > Terry Farrell - Word MVP
: > http://word.mvps.org/
:
:
:

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