Re: winword.exe has generated errors
From: RobbL (rll69(nospam)_at_hotmail.com)
Date: 01/10/05
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- In reply to: garfield-n-odie: "Re: winword.exe has generated errors"
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Date: Mon, 10 Jan 2005 16:03:46 -0500
My Version of Office 2000 (Professional) has 2 CDs....are you saying I
should have removed both of those and not just CD1 using the Eraser2K??
"garfield-n-odie" <garfieldnodie@discussions.microsoft.com> wrote in message
news:OmVnKnT9EHA.2156@TK2MSFTNGP10.phx.gbl...
> Another thought... Does your version of Office 2000 have one CD or two
> CDs? There's another utility for completely removing the second CD at
> http://support.microsoft.com/?kbid=247684 .
>
> RobbL wrote:
>
> > No, no, I did exactly what the instructions said and removed everything
in
> > Office first, then ran Eraser...then I re-installed Office2K and then
> > installed MS Photo Editor (which I use) but that's when the new problem
> > began.
> >
> > Assuming that I did what I was supposed to do, why is Ms PhotoEditor all
> > messed up now too? (BTW, we never solved the problem with the Address
Book
> > crashing WORD yet either)
> >
> >
> > "garfield-n-odie" <garfieldnodie@discussions.microsoft.com> wrote in
message
> > news:O4X3UOQ9EHA.1524@TK2MSFTNGP09.phx.gbl...
> >
> >>If you uninstalled Office 2000 and then ran eraser2k.exe, you shouldn't
> >>even have Photo Editor on your computer anymore. Of course, if you did
> >>not follow the eraser2k.exe instructions that explicitly say to
> >>uninstall Office 2000 first, then that might explain why everything
> >>seems messed up.
> >>
> >>RobbL wrote:
> >>
> >>
> >>>Thank you for the help, but having done the eraser2k trip, it totally
> >
> > messed
> >
> >>>things up...now I have an additional problem with MS PhotoEditor not
> >
> > being
> >
> >>>able to read jpgs any longer...can't open any pics at all becuase it
> >>>defaults to "all files" as *.tif, and a jpg tries to be opened as
> >>>abc.jpg.tif....something is really messed up for sure...got any ideas
on
> >>>that one now?
> >>>
> >>>
> >>>
> >>>"Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
> >>>news:%23d5fAor8EHA.824@TK2MSFTNGP11.phx.gbl...
> >>>
> >>>
> >>>>It's actually eraser2k.exe. See "OFF2000: Utility to Completely Remove
> >>>>Remaining Office CD1 Files and Registry Entries" at
> >>>>http://support.microsoft.com/?kbid=239938
> >>>>
> >>>>--
> >>>>Suzanne S. Barnhill
> >>>>Microsoft MVP (Word)
> >>>>Words into Type
> >>>>Fairhope, Alabama USA
> >>>>Word MVP FAQ site: http://word.mvps.org
> >>>>Email cannot be acknowledged; please post all follow-ups to the
> >
> > newsgroup
> >
> >>>so
> >>>
> >>>
> >>>>all may benefit.
> >>>>
> >>>>"RobbL" <rll69(nospam)@hotmail.com> wrote in message
> >>>>news:ObWjLip8EHA.1188@tk2msftngp13.phx.gbl...
> >>>>
> >>>>
> >>>>>Terry, you have been a big help, but I have no clue what
> >
> > "eraser2000.exe
> >
> >>>>>is"....where would I get it?
> >>>>>
> >>>>>Thanks,
> >>>>>
> >>>>>Robb
> >>>>>
> >>>>>
> >>>>>
> >>>>>"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> >>>>>news:OLTYA2m8EHA.1452@TK2MSFTNGP11.phx.gbl...
> >>>>>
> >>>>>
> >>>>>>I'm out of ideas other than hosing it completely - use the
> >>>>>
> >>>>>eraser2000.exe -
> >>>>>
> >>>>>
> >>>>>>and do a fresh Office install. I don't normally recommend this route
> >>>
> >>>as
> >>>
> >>>
> >>>>>99%
> >>>>>
> >>>>>
> >>>>>>of the time it does resolve it - but desperation is setting in!
> >>>>>>
> >>>>>>Terry
> >>>>>>
> >>>>>>"RobbL" <rll69(nospam)@hotmail.com> wrote in message
> >>>>>>news:ORcJpwm8EHA.1292@TK2MSFTNGP10.phx.gbl...
> >>>>>>: Yes, it generates the same problem...BUMMER!!!
> >>>>>>:
> >>>>>>:
> >>>>>>: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> >>>>>>: news:eYjKTFb8EHA.2016@TK2MSFTNGP15.phx.gbl...
> >>>>>>: > Robb
> >>>>>>: >
> >>>>>>: > If you start Word in Safe Mode using the /a switch, does it
still
> >>>>>>happen.
> >>>>>>: > Use Start, Run and type in
> >>>>>>: >
> >>>>>>: > winword /a
> >>>>>>: >
> >>>>>>: > and press enter. Word will start in Safe Mode: test now.
> >>>>>>: >
> >>>>>>: > tf
> >>>>>>: >
> >>>>>>: >
> >>>>>>: > "RobbL" <rll69(nospam)@hotmail.com> wrote in message
> >>>>>>: > news:u3CGyua8EHA.1564@TK2MSFTNGP09.phx.gbl...
> >>>>>>: > : Thank you, but I struck out again...nothing changed, still
> >>>
> >>>getting
> >>>
> >>>
> >>>>>the
> >>>>>
> >>>>>
> >>>>>>: > same
> >>>>>>: > : error...wish I could say otherwise!
> >>>>>>: > :
> >>>>>>: > : Robb
> >>>>>>: > :
> >>>>>>: > :
> >>>>>>: > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> >>>>>>: > : news:OSHGLjr7EHA.2552@TK2MSFTNGP09.phx.gbl...
> >>>>>>: > : > Rob
> >>>>>>: > : >
> >>>>>>: > : > One other possibility is that the temp folder is full of
> >>>>
> >>>>abandoned
> >>>>
> >>>>
> >>>>>>: temp
> >>>>>>: > : > files. This occasionally causes problems. With all Apps
> >>>
> >>>closed,
> >>>
> >>>
> >>>>>the
> >>>>>
> >>>>>
> >>>>>>: temp
> >>>>>>: > : > folder should be empty: if it isn't, delete all the
contents.
> >>>>
> >>>>Test
> >>>>
> >>>>
> >>>>>>: > again.
> >>>>>>: > : >
> >>>>>>: > : > tf
> >>>>>>: > : > "RobbL" <rll69(nospam)@hotmail.com> wrote in message
> >>>>>>: > : > news:ewrCWCr7EHA.2804@TK2MSFTNGP15.phx.gbl...
> >>>>>>: > : > : Well, I tried that and it had NO EFFECT whatsoever...any
> >>>
> >>>other
> >>>
> >>>
> >>>>>>: > thoughts
> >>>>>>: > : > are
> >>>>>>: > : > : appreciated!
> >>>>>>: > : > :
> >>>>>>: > : > :
> >>>>>>: > : > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> >>>>>>: > : > : news:e$6bf8q7EHA.2196@TK2MSFTNGP11.phx.gbl...
> >>>>>>: > : > : > Whichever is your normal Windows Default printer.
> >>>>>>: > : > : >
> >>>>>>: > : > : > tf
> >>>>>>: > : > : >
> >>>>>>: > : > : > "RobbL" <RobbL@discussions.microsoft.com> wrote in
message
> >>>>>>: > : > : >
news:0F7F895D-794F-4A0D-BDC1-62E9CEB68BDC@microsoft.com...
> >>>>>>: > : > : > : Thanks TF, but which one should get re-installed? I
> >>>
> >>>have
> >>>
> >>>
> >>>>an
> >>>>
> >>>>
> >>>>>>HP
> >>>>>>: > PSC
> >>>>>>: > : > 1110
> >>>>>>: > : > : > : all-in-one installed, Adobe PDF, WinFax, and HP 812C
on
> >>>>
> >>>>the
> >>>>
> >>>>
> >>>>>>: > : network...
> >>>>>>: > : > : > :
> >>>>>>: > : > : > : "TF" wrote:
> >>>>>>: > : > : > :
> >>>>>>: > : > : > : > This is often a symptom of a corrupt printer driver.
> >>>
> >>>Try
> >>>
> >>>
> >>>>>>: > deleting
> >>>>>>: > : > and
> >>>>>>: > : > : > : > reinstalling the printer.
> >>>>>>: > : > : > : >
> >>>>>>: > : > : > : > --
> >>>>>>: > : > : > : > Terry Farrell - Word MVP
> >>>>>>: > : > : > : > http://word.mvps.org/
> >>>>>>: > : > : > : >
> >>>>>>: > : > : > : > "RobbL" <RobbL@discussions.microsoft.com> wrote in
> >>>>
> >>>>message
> >>>>
> >>>>
> >>>>>>: > : > : > : >
> >>>>
> >>>>news:23855EAF-3817-4C85-96C8-71272CFF05B5@microsoft.com...
> >>>>
> >>>>
> >>>>>>: > : > : > : > : Whenever I click on TOOLS|ENVELOPES and
> >>>
> >>>LABELS|ADDRESS
> >>>
> >>>
> >>>>>>BOOK
> >>>>>>: > Icon
> >>>>>>: > : > : Word
> >>>>>>: > : > : > 2000
> >>>>>>: > : > : > : > : crashes and I get the above message...
> >>>>>>: > : > : > : > :
> >>>>>>: > : > : > : > : DrWatson log says this:
> >>>>>>: > : > : > : > : Application exception occurred:
> >>>>>>: > : > : > : > : App: (pid=1968)
> >>>>>>: > : > : > : > : When: 12/30/2004 @ 10:14:10.379
> >>>>>>: > : > : > : > : Exception number: c0000005 (access
violation)
> >>>>>>: > : > : > : > :
> >>>>>>: > : > : > : > : Does anyone know how to eleimante this hassle?
> >>>>>>: > : > : > : > :
> >>>>>>: > : > : > : > : Thanks!
> >>>>>>: > : > : > : > :
> >>>>>>: > : > : > : > : Robb
> >>>>>>: > : > : > : >
> >>>>>>: > : > : > : >
> >>>>>>: > : > : > : >
> >>>>>>: > : > : >
> >>>>>>: > : > : >
> >>>>>>: > : > :
> >>>>>>: > : > :
> >>>>>>: > : >
> >>>>>>: > : >
> >>>>>>: > :
> >>>>>>: > :
> >>>>>>: >
> >>>>>>: >
> >>>>>>:
> >>>>>>:
> >>>>>>
> >>>>>>
> >>>>>
> >>>>>
> >>>
> >
> >
>
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- In reply to: garfield-n-odie: "Re: winword.exe has generated errors"
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