Re: winword.exe has generated errors

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: garfield-n-odie (garfieldnodie_at_discussions.microsoft.com)
Date: 01/08/05 

Date: Fri, 07 Jan 2005 20:23:21 -0800

Another thought... Does your version of Office 2000 have one CD or two
CDs? There's another utility for completely removing the second CD at
http://support.microsoft.com/?kbid=247684 .

RobbL wrote:

> No, no, I did exactly what the instructions said and removed everything in
> Office first, then ran Eraser...then I re-installed Office2K and then
> installed MS Photo Editor (which I use) but that's when the new problem
> began.
>
> Assuming that I did what I was supposed to do, why is Ms PhotoEditor all
> messed up now too? (BTW, we never solved the problem with the Address Book
> crashing WORD yet either)
>
>
> "garfield-n-odie" <garfieldnodie@discussions.microsoft.com> wrote in message
> news:O4X3UOQ9EHA.1524@TK2MSFTNGP09.phx.gbl...
>
>>If you uninstalled Office 2000 and then ran eraser2k.exe, you shouldn't
>>even have Photo Editor on your computer anymore. Of course, if you did
>>not follow the eraser2k.exe instructions that explicitly say to
>>uninstall Office 2000 first, then that might explain why everything
>>seems messed up.
>>
>>RobbL wrote:
>>
>>
>>>Thank you for the help, but having done the eraser2k trip, it totally
>
> messed
>
>>>things up...now I have an additional problem with MS PhotoEditor not
>
> being
>
>>>able to read jpgs any longer...can't open any pics at all becuase it
>>>defaults to "all files" as *.tif, and a jpg tries to be opened as
>>>abc.jpg.tif....something is really messed up for sure...got any ideas on
>>>that one now?
>>>
>>>
>>>
>>>"Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
>>>news:%23d5fAor8EHA.824@TK2MSFTNGP11.phx.gbl...
>>>
>>>
>>>>It's actually eraser2k.exe. See "OFF2000: Utility to Completely Remove
>>>>Remaining Office CD1 Files and Registry Entries" at
>>>>http://support.microsoft.com/?kbid=239938
>>>>
>>>>--
>>>>Suzanne S. Barnhill
>>>>Microsoft MVP (Word)
>>>>Words into Type
>>>>Fairhope, Alabama USA
>>>>Word MVP FAQ site: http://word.mvps.org
>>>>Email cannot be acknowledged; please post all follow-ups to the
>
> newsgroup
>
>>>so
>>>
>>>
>>>>all may benefit.
>>>>
>>>>"RobbL" <rll69(nospam)@hotmail.com> wrote in message
>>>>news:ObWjLip8EHA.1188@tk2msftngp13.phx.gbl...
>>>>
>>>>
>>>>>Terry, you have been a big help, but I have no clue what
>
> "eraser2000.exe
>
>>>>>is"....where would I get it?
>>>>>
>>>>>Thanks,
>>>>>
>>>>>Robb
>>>>>
>>>>>
>>>>>
>>>>>"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
>>>>>news:OLTYA2m8EHA.1452@TK2MSFTNGP11.phx.gbl...
>>>>>
>>>>>
>>>>>>I'm out of ideas other than hosing it completely - use the
>>>>>
>>>>>eraser2000.exe -
>>>>>
>>>>>
>>>>>>and do a fresh Office install. I don't normally recommend this route
>>>
>>>as
>>>
>>>
>>>>>99%
>>>>>
>>>>>
>>>>>>of the time it does resolve it - but desperation is setting in!
>>>>>>
>>>>>>Terry
>>>>>>
>>>>>>"RobbL" <rll69(nospam)@hotmail.com> wrote in message
>>>>>>news:ORcJpwm8EHA.1292@TK2MSFTNGP10.phx.gbl...
>>>>>>: Yes, it generates the same problem...BUMMER!!!
>>>>>>:
>>>>>>:
>>>>>>: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
>>>>>>: news:eYjKTFb8EHA.2016@TK2MSFTNGP15.phx.gbl...
>>>>>>: > Robb
>>>>>>: >
>>>>>>: > If you start Word in Safe Mode using the /a switch, does it still
>>>>>>happen.
>>>>>>: > Use Start, Run and type in
>>>>>>: >
>>>>>>: > winword /a
>>>>>>: >
>>>>>>: > and press enter. Word will start in Safe Mode: test now.
>>>>>>: >
>>>>>>: > tf
>>>>>>: >
>>>>>>: >
>>>>>>: > "RobbL" <rll69(nospam)@hotmail.com> wrote in message
>>>>>>: > news:u3CGyua8EHA.1564@TK2MSFTNGP09.phx.gbl...
>>>>>>: > : Thank you, but I struck out again...nothing changed, still
>>>
>>>getting
>>>
>>>
>>>>>the
>>>>>
>>>>>
>>>>>>: > same
>>>>>>: > : error...wish I could say otherwise!
>>>>>>: > :
>>>>>>: > : Robb
>>>>>>: > :
>>>>>>: > :
>>>>>>: > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
>>>>>>: > : news:OSHGLjr7EHA.2552@TK2MSFTNGP09.phx.gbl...
>>>>>>: > : > Rob
>>>>>>: > : >
>>>>>>: > : > One other possibility is that the temp folder is full of
>>>>
>>>>abandoned
>>>>
>>>>
>>>>>>: temp
>>>>>>: > : > files. This occasionally causes problems. With all Apps
>>>
>>>closed,
>>>
>>>
>>>>>the
>>>>>
>>>>>
>>>>>>: temp
>>>>>>: > : > folder should be empty: if it isn't, delete all the contents.
>>>>
>>>>Test
>>>>
>>>>
>>>>>>: > again.
>>>>>>: > : >
>>>>>>: > : > tf
>>>>>>: > : > "RobbL" <rll69(nospam)@hotmail.com> wrote in message
>>>>>>: > : > news:ewrCWCr7EHA.2804@TK2MSFTNGP15.phx.gbl...
>>>>>>: > : > : Well, I tried that and it had NO EFFECT whatsoever...any
>>>
>>>other
>>>
>>>
>>>>>>: > thoughts
>>>>>>: > : > are
>>>>>>: > : > : appreciated!
>>>>>>: > : > :
>>>>>>: > : > :
>>>>>>: > : > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
>>>>>>: > : > : news:e$6bf8q7EHA.2196@TK2MSFTNGP11.phx.gbl...
>>>>>>: > : > : > Whichever is your normal Windows Default printer.
>>>>>>: > : > : >
>>>>>>: > : > : > tf
>>>>>>: > : > : >
>>>>>>: > : > : > "RobbL" <RobbL@discussions.microsoft.com> wrote in message
>>>>>>: > : > : > news:0F7F895D-794F-4A0D-BDC1-62E9CEB68BDC@microsoft.com...
>>>>>>: > : > : > : Thanks TF, but which one should get re-installed? I
>>>
>>>have
>>>
>>>
>>>>an
>>>>
>>>>
>>>>>>HP
>>>>>>: > PSC
>>>>>>: > : > 1110
>>>>>>: > : > : > : all-in-one installed, Adobe PDF, WinFax, and HP 812C on
>>>>
>>>>the
>>>>
>>>>
>>>>>>: > : network...
>>>>>>: > : > : > :
>>>>>>: > : > : > : "TF" wrote:
>>>>>>: > : > : > :
>>>>>>: > : > : > : > This is often a symptom of a corrupt printer driver.
>>>
>>>Try
>>>
>>>
>>>>>>: > deleting
>>>>>>: > : > and
>>>>>>: > : > : > : > reinstalling the printer.
>>>>>>: > : > : > : >
>>>>>>: > : > : > : > --
>>>>>>: > : > : > : > Terry Farrell - Word MVP
>>>>>>: > : > : > : > http://word.mvps.org/
>>>>>>: > : > : > : >
>>>>>>: > : > : > : > "RobbL" <RobbL@discussions.microsoft.com> wrote in
>>>>
>>>>message
>>>>
>>>>
>>>>>>: > : > : > : >
>>>>
>>>>news:23855EAF-3817-4C85-96C8-71272CFF05B5@microsoft.com...
>>>>
>>>>
>>>>>>: > : > : > : > : Whenever I click on TOOLS|ENVELOPES and
>>>
>>>LABELS|ADDRESS
>>>
>>>
>>>>>>BOOK
>>>>>>: > Icon
>>>>>>: > : > : Word
>>>>>>: > : > : > 2000
>>>>>>: > : > : > : > : crashes and I get the above message...
>>>>>>: > : > : > : > :
>>>>>>: > : > : > : > : DrWatson log says this:
>>>>>>: > : > : > : > : Application exception occurred:
>>>>>>: > : > : > : > : App: (pid=1968)
>>>>>>: > : > : > : > : When: 12/30/2004 @ 10:14:10.379
>>>>>>: > : > : > : > : Exception number: c0000005 (access violation)
>>>>>>: > : > : > : > :
>>>>>>: > : > : > : > : Does anyone know how to eleimante this hassle?
>>>>>>: > : > : > : > :
>>>>>>: > : > : > : > : Thanks!
>>>>>>: > : > : > : > :
>>>>>>: > : > : > : > : Robb
>>>>>>: > : > : > : >
>>>>>>: > : > : > : >
>>>>>>: > : > : > : >
>>>>>>: > : > : >
>>>>>>: > : > : >
>>>>>>: > : > :
>>>>>>: > : > :
>>>>>>: > : >
>>>>>>: > : >
>>>>>>: > :
>>>>>>: > :
>>>>>>: >
>>>>>>: >
>>>>>>:
>>>>>>:
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>
>
>

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