Re: Second Try: Word 2003 'Save As' Error on XP Box

From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 11/07/04 

Date: Sun, 7 Nov 2004 10:06:49 -0600

Thanks for providing us this information. I'll pass it along.

Do you recall how long you were logged in? 

-- 
Please post all follow-up questions to the newsgroup. Requests for 
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"brian" <brian@discussions.microsoft.com> wrote in message 
news:9E463D13-3294-45AB-B596-B539B5ACEF7A@microsoft.com...
> The Office portal generated the following error:
>
> An error occurred while sending your post
> --------------------------------------------------------------------------------
>
> We're sorry, but there was a problem with the system and your post 
> was not
> received. The error has been reported to Operations and will be 
> investigated
> as soon as possible. Please try again later.
>
>
> "Beth Melton" wrote:
>
>> Based on your description I'd say the problems you are encountering
>> originate in Windows, rather than Word. I suspect the hang you are
>> encountering in Word is a symptom of the underlying issue and once 
>> you
>> have that resolved your Word issue will be resolved.
>>
>> I would try a Windows XP newsgroup and see if they can help.
>>
>> Also, the error message you are encountering when you post is
>> referring to the "Notification" getting posted in your profile 
>> rather
>> than your newsgroup post.
>>
>> Should you encounter the message again disregard, log off and log 
>> back
>> on, and locate your post later and use the "Notify me of Replies"
>> option if you want to receive notifications for replies.
>>
>> If this becomes a nuisance then try using the Office portal, which
>> should have this issue rectified, to access the newsgroups instead:
>> http://www.microsoft.com/office/community/en-us/default.mspx?lang=en&cr=US&dg=microsoft.public.word.docmanagement
>>
>> If you are already using the Office portal and are encountering the
>> error message then please let us know so we can pass this 
>> information
>> on to Microsoft.
>>
>> -- 
>> Please post all follow-up questions to the newsgroup. Requests for
>> assistance by email can not be acknowledged.
>>
>> ~~~~~~~~~~~~~~~
>> Beth Melton
>> Microsoft Office MVP
>>
>> Word FAQ: http://mvps.org/word
>> TechTrax eZine: http://mousetrax.com/techtrax/
>> MVP FAQ site: http://mvps.org/
>>
>>
>> "brian" <brian@discussions.microsoft.com> wrote in message
>> news:DCC213AE-A4DD-4C6A-A9EF-86B80169091C@microsoft.com...
>> > My last attempt to post this wouldn't work, so here goes again...
>> >
>> > Word 2003 (part of Office 2003 Professional), SP1, hangs during
>> > simple 'Save
>> > As' operations.  I'm running XP Pro, SP2.  The event viewer shows
>> > the
>> > following application entry:
>> >
>> > 1. --> Fault bucket 117097750.
>> > 2. --> Hanging application WINWORD.EXE, version 11.0.6359.0, hang
>> > module
>> > hungapp, version 0.0.0.0, hang address 0x00000000.
>> >
>> > This behavior happened after I installed the eFax.com fax viewer. 
>> > I
>> > started
>> > seeing 'catastrophic MAPI module error' messages during various
>> > Outlook 2003
>> > operations.  I uninstalled the eFax s/w and the MAPI error went
>> > away.
>> >
>> > I've noticed other actions that are likely symptomatic of the
>> > problem that
>> > is giving me the Word fits:
>> >
>> > 1. the log on/sign on process is now unacceptably long.  The time
>> > required
>> > from machine start (I'm using a Dell Inspiron 9100 laptop with a 
>> > 3+
>> > Gig
>> > processor) to the point I see the Desktop is on the order of five
>> > minutes.
>> > 2. The error log, prior to removal of eFax.com software, showed 
>> > the
>> > following application errors during my first log on today:
>> >  a. (Interix error from my Services for UNIX 3.5 application): 
>> > Could
>> > not
>> > connect to Mapping Server at host localhost:while connecting : 
>> > RPC:
>> > Remote
>> > system error - no error string available.
>> >  b. (SQL Server 7.0, Desktop Edition: MSSQLServerOLAPService 
>> > error):
>> > Cannot
>> > start OLAP server.
>> >
>> > Any assistance at this point is most welcome.
>>
>>
>>

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