Re: Corrupt Normal.dot file giving problems

From: Suzanne S. Barnhill (sbarnhill_at_mvps.org)
Date: 10/27/04

  • Next message: SB: "Word 2003 complains about template made in Word 2000" 
    Date: Tue, 26 Oct 2004 23:08:25 -0500

    You can always force Word to create a "clean" Normal dot just be renaming
    the existing one. 

    -- 
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"beaner" <beaner@discussions.microsoft.com> wrote in message
news:78D2583A-0B23-4E93-8477-1558E676ABA0@microsoft.com...
> May I suggest.....go find a clean normal.dot file, open it and save as
> normal1.dot. Then use that as the template for your future file. So if it
has
> a fit you always have the original clean normal.dot to copy again.
>
> "Arend" wrote:
>
> > Suzanne,
> > Thanks very much - you've solved the problem. Thanks also to
> > "garfield-n-odie" for giving us other options to pursue.
> > 'best
> > Arend
> >
> > "Suzanne S. Barnhill" wrote:
> >
> > > This suggests another possibility: see
> > > http://word.mvps.org/FAQs/AppErrors/RecoverText.htm
> > >
> > > -- 
> > > Suzanne S. Barnhill
> > > Microsoft MVP (Word)
> > > Words into Type
> > > Fairhope, Alabama USA
> > > Word MVP FAQ site: http://word.mvps.org
> > > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
> > > all may benefit.
> > >
> > > "Arend" <Arend@discussions.microsoft.com> wrote in message
> > > news:35509D77-4BA4-4C0C-ABEB-D36ACFB1C056@microsoft.com...
> > > > Thanks - you started me on a new track. However, in the meantime, a
power
> > > > failure seems to have made some of its own changes. We seem now to
have
> > > the
> > > > defaults back on the blank file but if we open a file through the
"open"
> > > part
> > > > of the dialogue box, we lose the settings. However, if THEN we open
the
> > > same
> > > > file through the  "Past 9 opened files" list below, all the setting
are
> > > > preserved and intact.... Strange...
> > > >
> > > > "garfield-n-odie" wrote:
> > > >
> > > > > Hopefully you don't have the normal.dot file on the server.  What
> > > happens if
> > > > > you just rename the aberrant normal.dot on the hard drive and let
Word
> > > create
> > > > > a new one by itself when it starts?  If that fixes the problem,
you can
> > > copy
> > > > > the customizations from the old normal.dot to the new normal.dot
by
> > > clicking
> > > > > on Tools | Templates and Addins | Organizer.
> > > > >
> > > > > "Arend" wrote:
> > > > >
> > > > > > We are using Word 2000 and the files are being saved on the hard
drive
> > > of a
> > > > > > server using MS Small Business Server software.
> > > > > >
> > > > > > We have a problem with an aberrant normal.dot file which has
somehow
> > > lost
> > > > > > its margin settings and is now corrupting any previously used
Word
> > > files that
> > > > > > are opened. I have tried to replace the normal.dot file with a
"clean"
> > > > > > version from another machine but this immediately gets corrupted
> > > similarly.
> > > > > > I am starting to get a horrible feeling that there might be a
virus
> > > although
> > > > > > I have run full anti-virus checks and have found nothing. I
don't know
> > > what
> > > > > > else to try - can anyone help or offer suggestions?
> > > > > > Thanks
> > > > > > -- 
> > > > > > Arend
> > >
> > >
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