Re: Winword 2003 still freezing
From: TF (terryfarrell%40%6d%73%6e%2ecom)
Date: 09/07/04
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Date: Tue, 7 Sep 2004 14:09:50 +0100
This has nothing to do with Microsoft as such: more likely it is a corrupt
printer driver or normal.dot. See the following:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
-- Terry Farrell - Word MVP http://word.mvps.org/ "Michelle K" <Michelle K@discussions.microsoft.com> wrote in message news:1605A9B6-D2BD-492A-BFF1-9AB931C653E9@microsoft.com... : Hello Bill, : : You are not alone!! I have the same problem. I can open Word, but as soon as : I type one letter, it freezes and I have to restart the compu. Very : frustrating. We have all current updates for Office and have cleaned the : compu of all files no longer needed, did a scan disc, virus scan, spy ware : scan etc etc. I have exhausted all avenues. Hopefully MS will come up with a : solution, BUT, what do we do in the mean time?? : : Michelle : : : : "Bill" wrote: : : > This is a very peculiar situation. I even tried using VGA drivers at 640x480 : > to see if it was the video card. No change and Word still hangs. What's : > really weird is that when I log in to the Administrator account, Word doesn't : > hang at all and behaves normally. My log in account is also an Administrator : > account so it's got to be a setting in my account that's causing the problem. : > : > "Bill" wrote: : > : > > I've got the same problem. While typing, Word 2003 hangs inexplicably and : > > the hourglass shows up...after a few seconds, it goes away...I type some : > > more, then the hourglass appears again. I've tried the following remedies to : > > no avail: : > > : > > 1. deleted all normal.dot files : > > 2. typed winword /regserver at the run command to rebuild the registry keys : > > 3. disabled all "save" boxes in word : > > 4. used Cntrl key when I started Word - no change : > > 5. uninstalled then reinstalled office three times : > > 6. checked all running processes.....disabled them one by one...rebooted : > > after each was disabled...no change : > > : > > This is a very frustrating problem as it not only affects Word, the hanging : > > problem affects Outlook because I use Word as my email editor. : > > : > > If it means anything, my system consists of the following - : > > : > > Pentium IV (3.0) : > > 120 GB Serial ATA HD (Hard disk is partitioned....about 75 gigs (for : > > programs) on C:\ and 40 gigs (for work files) on D:\ : > > ATI 9600 Pro Video Card (128 mb) : > > 18" LCD (Dell) monitor : > > 3 gigs of dual channel 400 mHz ddr : > > Sound Blaster Audigy 2 sound card : > > Windows XP Professional (SP2) : > > No network : > > All hardware and programs have the latest drivers or updates installed and : > > the machine is defragged once a week. I also use Spy Blaster, Spybot Search : > > and Destroy, and NOD 32 Antivirus several times a week. I have a router and : > > a software firewall installed. Also, I'm been using computers for about 20 : > > years and would consider myself fairly knowledgeable with OS and applications : > > but this one has me stumped. Any ideas because I'm getting tired of : > > uninstalling and reinstalling Office 2003? : > > : > > "Pia" wrote: : > > : > > > So far I haven't found anything regarding the problem : > > > with word 2003. It is still freezing on us and only on : > > > that one computer. I was also playing with the settings : > > > of Norton AV but nothing helped. I disconnected all : > > > applications that download information from the : > > > internet on their own, thinking that may be their processes : > > > running in the background might cause the error, it didn't : > > > help. : > > > Isn't there anybody out there who has an idea what this : > > > could be? : > > > : > > > Thanks, : > > > : > > > : > > > Pia
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