Re: Cannot Open WORD

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 08/29/04 

Date: Sun, 29 Aug 2004 18:55:16 -0500

Hi George,

If you weren't viewing the file associations then the templates were
still loading or attempting to load when Word starts.

Based on your description of your temp files I'd say that's one of
your primary problems. First I'd remove all of the temp files you have
already deleted out of the Recycle Bin. Then search for your *.tmp
files again but this time hold Shift and press Delete when deleting
them. This will permanently delete the temp files instead of sending
them to the Recycle Bin.

It's my experience that if it has a *.tmp file extension then it was
intended to be a temporary file and I've always deleted them. 

-- 
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"George" <anonymous@discussions.microsoft.com> wrote in message
news:266201c48e1f$fbf38f30$a301280a@phx.gbl...
> Hello Beth,
>
> When I tried to rename dgnwnlc.dot and dgnword.dot I was
> in: C:/Program Files/Microsoft Office/Office/STARTUP. Was
> able to change dgnwnlc.dot to .old, but was not able to
> change the dgnword.dot file. Then I went to
> Start>Find>Files and found the duplicate files
> (dgnwnlc.dot and dgnword.dot) located in: C:/Program
> Files/Dragon Systems/Naturally Speaking/Program. Also, I
> was able to move dgnwnlc.dot but not dgnword.dot out of
> the ...STARTUP folder. That's the long answer to your
> question - I wasn't viewing the file associations when
> attempting to rename.
>
> So anyway, I went on and tried to "Delete all temp (*.tmp)
> files: "and have run into a problem. So far I have deleted
> over 6,000 .tmp files, and there seem to be more to go.
>
> As you suggested, I went to Start>Find>Files and entered
> *.tmp, and the search found 190 .tmp files. Went up to
> Edit and selected All and then up to File and selected
> Delete. Of course all 190 went into the Recycle Bin. Next
> the "Find Files named *.tmp" box found another 190 .tmp
> files - again and again it found 190 to 215 .tmp files.
>
> After making about ten such dumps into the Recycle Bin, I
> took a close look at the files, and they were coming from
> the C:/Recycled folder. This folder seems to hold about
> 200 plus files at a time that are visible to the eye. But
> just as soon as one batch of files is cleared out another
> batch of 200 plus appears to take thier place - there
> seems to be an unending supply. Also, I checked the
> recycle bin
>
> Let me describe the files:
>
>     1. Almost all the files have the Adobe Icon ("A" Logo)
>        above the file name.
>     2. The files are numbered in sequence - i.e. DC232.TMP,
>        DC233.TMP etc. and come in three sizes: 0KB, 35KB
>        and 52KB.
>     3. When I right click and view Properties on the 52KB
>        files, it shows they belong to Dragon Systems.
>     4. The files are all dated 26, 27, 28 and 29 August
>        2004. Some with times during this session on the
>        computer!
>
> At this point, I figure I'm getting in over my head and
> had better stop and ask for advice and help!!
>
>
>   >-----Original Message-----
> >Hi George,
> >
> >Were you viewing the file associations when you renamed
> the global
> >templates? (dgnwnlc.dot and dgnword.dot).
> >
> >If not then they'll still load, just under a different
> file name. Our
> >recommendation is to move the files out of the folder to
> guarantee
> >they will not attempt to load when Word starts.
> >
> >If you continue to encounter "Access denied" errors then
> you could be
> >encountering temp file problems. It's possible due to the
> crashes
> >you've been experiencing Word is finding various temp
> files when you
> >attempt to rename or move the files that it 'thinks' they
> are in use.
> >
> >Delete all temp (*.tmp) files:

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